- Volunteering
- Creating digital artwork using software like Photoshop
- Kayaking
- Snowboarding
- Photography
- Second-hand resale shopping
Melody Jarvis
Petoskey,MI
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
Work History
Server
Stafford's Weathervane
03.2023 - Current
- Served guests properly and politely in a timely manner
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server/Busser/Hostess/Expo
Rusty Saw
05.2022 - 03.2023
- Served quests properly to their desired needs
- Welcomed guests warmly and openly into the restaurant
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Busser and Hostess
Barrel Back
07.2020 - 05.2023
- Seat guests and manage their position in the restaurant
- Monitors the dining room flow
- Clean/sanitize chairs, tables, and the environment as a whole
- Customer services skills such as: answering the phone, taking to-go orders, and running the expo line
- Made sure to keep up with a sanitation/safety policy
- Trained new staff in bussing and cleaning procedures.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Education
Business
North Central Michigan College
Petoskey, MIDiploma -
Boyne City High School
Boyne City, MI06.2022
Skills
- Great teamwork skills
- Quick learner
- Strong work ethic
- Time management
- Effective multitasking
- Exceptional customer service
- Food Safe Certified
Interests
Timeline
Server
Stafford's Weathervane
03.2023 - Current
Server/Busser/Hostess/Expo
Rusty Saw
05.2022 - 03.2023
Busser and Hostess
Barrel Back
07.2020 - 05.2023
Business
North Central Michigan College
Diploma -
Boyne City High School
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