Melody Johnston
Massapequa,NY
Summary
Well-experienced in customer service, strong listening skills, patience, and making interpersonal connections. These communication and problem-solving skills contribute to positive customer experiences and outcomes. Passionate and determined to complete their nursing degree.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Stop and Shop Supermarket
Seaford, NY
10.2023 - Current
- Developed strong interpersonal skills with customers by providing personalized assistance and support.
- Resolves complex problems by working with other departments to provide solutions that meet customer needs.
- Provides excellent communication to resolve customer complaints in a timely manner.
- Displays strong listening skills when resolving customer complaints.
Education
Associate of Arts - Nursing
Nassau Community College
Garden City, NY09-2023
High School Diploma -
Massapequa High School
Massapequa, NY06-2023
Skills
- Medical terminology
- Effective communication
- Customer service
- Problem solving
- Team collaboration
- Computer literacy
Timeline
Customer Service Representative
Stop and Shop Supermarket
10.2023 - Current
Associate of Arts - Nursing
Nassau Community College
High School Diploma -
Massapequa High School
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