Melody Kendrick
Picayune,MS
Summary
Reliable sales associate offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in retail areas and flexible with changing business needs. Twenty five years experience in retail with convenience stores and big box stores.
Overview
36
36
years of professional experience
Work History
Retail Reset Merchandiser
Tab Retail Merchandising
03.2023 - Current
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Located needed merchandise in inventory using Volt software and placed on skids for transport to shelves.
- Transported merchandise pallets to move in warehouse.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Stocked designated items on shelves, end caps and displays.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Kept work areas neat, clean and free from debris.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Stocked shelves to match planogram images and instructions.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Retail Merchandiser
Acosta
09.2017 - 10.2019
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Partnered with merchandising team to create and implement profitable pricing strategies.
- Safely and securely loaded items to prevent damage during transport.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
Retail Reset Merchandiser
WTG Merchanding
05.2015 - 10.2016
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Updated manuals to reflect amending of rates, rules or regulations.
- Partnered with merchandising team to create and implement profitable pricing strategies.
- Safely and securely loaded items to prevent damage during transport.
- Maintained store assets with effective loss prevention strategies.
- Identified opportunities to increase store sales and developed actionable strategies.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Utilized visual merchandising techniques to effectively showcase products in retail stores.
- Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
- Transported merchandise pallets to move in warehouse.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Followed orders precisely for correct items, sizes and quantities.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Stocked designated items on shelves, end caps and displays.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Greeted customers and directed to requested products.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized and maintained displays to achieve clean and appealing product layouts.
Cashier/Assistant Manager
Bill’s Quick Stop
09.2004 - 04.2014
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Mentored team members to enhance professional development and accountability in workplace.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Dept. Manager
Home Depot
07.2001 - 03.2004
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Developed and managed department budget to monitor financial performance and minimize expenses.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Store Manager
Dollar General
01.1995 - 06.1998
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Trained new employees on proper protocols and customer service standards.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Rotated merchandise and displays to feature new products and promotions.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
Dept. Manager
Walmart
04.1987 - 08.1994
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Assisted in organizing and overseeing assignments to
- Developed and managed department budget to monitor financial performance and minimize expenses.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
Education
Associate of Arts - Computer And Information Sciences
Pearl River Community College
Poplarville, MSSkills
- Restocking Procedures
- Department Resets
- Planogram Creation
- Display Optimization
- Product Restocking
- Shelving Configuration
- Planogram Execution
- Maintaining Clean Work Areas
- Promotional Materials
- Signage Updating
Timeline
Retail Reset Merchandiser
Tab Retail Merchandising
03.2023 - Current
Retail Merchandiser
Acosta
09.2017 - 10.2019
Retail Reset Merchandiser
WTG Merchanding
05.2015 - 10.2016
Cashier/Assistant Manager
Bill’s Quick Stop
09.2004 - 04.2014
Dept. Manager
Home Depot
07.2001 - 03.2004
Store Manager
Dollar General
01.1995 - 06.1998
Dept. Manager
Walmart
04.1987 - 08.1994
Associate of Arts - Computer And Information Sciences
Pearl River Community College