Melody Lee
Sacramento,CA
Summary
Enthusiastic and customer-focused professional with experience in the fast food, front desk, and school office settings. With proven abilities to deliver exceptional service, resolve issues efficiently, and manage multiple tasks in fast-paced environments. Demonstrated customer satisfaction by providing support and understanding to ensure a positive work environment.
Overview
3
3
years of professional experience
Work History
Student Assistant
Consumnes River College
Sacramento, CA
08.2024 - Current
- Respond to student and parent inquiries via phone, email, and in person, by providing accurate and timely information about financial aid.
- Assist with the collection and organization of financial aid documents, maintaining accurate student records.
- Maintained customer financial information and files.
- Assisted students in understanding the financial aid process and requirements for application completion.
Front Desk Attendant
AMF Bowling Lanes
Sacramento, CA
08.2023 - 03.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Greeted customers upon arrival and provided them with bowling equipment.
- Collected payments from customers for services rendered and maintained accurate records of all transactions.
Crew Member
McDonald's
Sacramento, CA
04.2022 - 06.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Associate of Science - Biology
Cosumnes River College
Sacramento, CA05-2026
High School Diploma -
John F. Kennedy High School
Sacramento, CA06-2023
Skills
- Communication
- Customer service
- Problem solving
- Time management
- Teamwork
- Adaptability
- Order taking
- POS (Point of Sale) Systems
Timeline
Student Assistant
Consumnes River College
08.2024 - Current
Front Desk Attendant
AMF Bowling Lanes
08.2023 - 03.2024
Crew Member
McDonald's
04.2022 - 06.2023
Associate of Science - Biology
Cosumnes River College
High School Diploma -
John F. Kennedy High School
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