MELODY LORENZO
Torrance,CA
Summary
Hardworking professional; detail-oriented team player well-versed and proficient in Accounting, Payroll, Human Resource and Operations. Experienced Office Manager with over fifteen years of experience in administration, customer service and client relations. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Proven ability to work in a fast-paced environment and to collaborate effectively with colleagues and clients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
OFFICE MANAGER: HR, ACCOUNTING & PAYROLL MANAGER
GSG Protective Services
Lawndale, CA
04.2016 - Current
- Payroll Manager: Process and Manage Payroll for Multiple companies (3500+ employees - W2 and 1099) Weekly, Bi-weekly, Semi-monthly, and Monthly
- Process and Manage Monthly Commission checks and Expense Reports
- Maintain active communication with Human Resources and Financial Department to reconcile data/reports
- Audit Employee wages, benefits, sick and vacation on a quarterly basis to ensure equality and ensure we are within current company guidelines
- Create different batches to process payroll from different bank accounts
- Manually enter Positive Pay and Direct Deposits for various Companies and Bank Accounts
- Review all Timecards, manually enter Timecards for Employees on the Field
- Process all Payroll Challenges
- Process Termination and Resignation checks
- Depositories to the EFTPS, SSI, EDD and multiple State requirements.
- Process and Manage Accounts Payable, Accounts Receivables and Collections.
- Create and Maintain Customer and Vendor Files for various Companies
- Reviewed completed work to verify consistency, quality and conformance.
- Receive and Process ACH, EFT and CC payments
- Expense Reports, Travel Request (Flight, Hotel, Car Rentals)
- Process VPO, Sales orders, Billing, and Invoices
- Payment posting in multiple systems; Win Team, QuickBooks as well as in Excel spreadsheets
- Verify batches and process Check/Cash Deposits
- Manage Collections: Run Past Due reports weekly
- Initiate collections on accounts past due more than 30 days
- Initiate Legal Collection Actions on accounts past due more than 6 Months
- Process Write Offs or Discounts on accounts requested by the CEO or SVP
- Enter Invoices, Payment Processing, post payments on General Ledger Process check register reports, and report checks to bank
- Track Job costing for all Companies.
- Process all Benefits, garnishments, EDD claims, Workers Comp, and employment verifications
- Process Background, Credit and DL Checks
- Create and Maintain employee files including I-9’s and W4
- Screen and Review Applications and Resumes
- Schedule and conduct Interviews with proper Departments
- Schedule New Hires for Orientation and Training
- Maintain records of Trainings, License Expiration dates for Guard cards and Firearm permits
- Track PTO and Vacation time, process all time off requests
- Process all Terminations/Resignations.
- Entertainment Operations Coordinator: Meet with Clients on weekly, bi- weekly and monthly basis to ensure we are meeting all their needs and requirements
- Provide training in Human Resource, Payroll and Billing to all our Entertainment Account Managers
- Assist with training of new officer's supervisors and managers with regards to Branch operations: Scheduling, New Hire Training, Winteam, Trak Tik Tour systems, Command Center/Dispatch Center
- Monitor and evaluate the performance of security officers by running daily reports and documenting employee counseling
- Evaluate and make recommendations on current policies, procedures, and operating standards
- Review and/or revise incident reports and documents for accuracy and completeness
- Participate in staff meetings and relay important messages to Account Managers, Supervisors, and security officer teams
- Assists with developing and training security officers
- Perform needs analysis, arrange, coordinate, deliver, evaluate, and/or monitor security officer development
- Counsel security officers on company policies, procedures, and practices to ensure a sound employee relation environment
- Clarify, monitor, and enforce program guidelines, policies, and procedures
- Report unsafe conditions and other safety concerns during patrolling duties
- Monitor Fire, Supervisory, Burglary Alarms and pump houses
- Provide emergency response and operational support, as required
- Schedule pick-ups of all assigned record time sheets, supervisory inspection logs and field equipment is accounted for, collected, inventoried, processed and filed
- Support and perform duties of all subordinates (ex
- Account Managers, Supervisors, Post Commanders, Leads, and officers).
- Handled scheduling and managed timely and effective allocation of resources and calendars.
DEPARTMENT ASSISTANT II
General Atomics Aeronautical
Palmdale, CA
09.2014 - 04.2016
- Timecard management for A&P Department, coordinate and run daily reports to identify various timecard errors/corrections for proper Payroll processing and Job costing
- Review and process Expense Reports Contact supervisors for timecard errors, appointments, business trips and deployment.
- Track and record employee corrections into appropriate database.
- Ensure all required checks for time card errors are performed and documented accurately.
- Schedule Travel Requests and Instruct employees regarding procedures prior to, during and upon return from deployment and business trips.
- Maintain and update the weekly schedule of employees, including new hire employees, as well as any terminations/resignations, or transfers.
- Coordinate the transfer and acceptance of employees with coworkers.
- Always maintain confidentiality
- Heavy email correspondence.
- Assisted in training new employees on relevant processes and procedures.
- Maintained a filing system for all department-related documents and records.
- Performed data entry into various databases used by the organization.
- Organized travel arrangements for department personnel.
REGISTRAR/ STUDENT RECORDS/ VA CERTIFYING OFFICIAL
Crimson Technical College
Inglewood, CA
04.2009 - 01.2014
- Scheduled all Day shift and Night shift classes following FAA procedures and prerequisites.
- Scheduled all Written Test for Airframe and Power Plant as well as FAA Oral & Practical
- Maintain all records up to date : Attendance, Rosters, Grades, Leave of Absence (LDA), Drops, Re-Entries, New Starts, Orientations, Transcript request, Student Files and Audits EOM reports, Student Population Reports.
- Daily reports, IPEDS, SSCR reports, Education Verification request
- Accounting receivables and Payable: Accept Student payments, Invoicing, Bank deposits, Bill payments, Expense reports, Disbursements Commissions,
- Payroll, Expense Reports, 401k/Health Benefits/ Holiday pay.
- Verification Letters, VA files, Veteran Affairs Certifications, FERPA and SAP webinar Certificates Assisted/Backed up Student Services, Career Services and Business Office Department
Education
El Camino College
Bell Gardens High School
Skills
- Bilingual fluent in English and Spanish
- Microsoft Office Expertise
- Payroll Management: Weekly, Biweekly, Semi Monthly and Monthly Payroll Processing
- Accounts Payable and Receivable
- Administrative Support
- Ability to work with confidential and classified information
- Detailed Reporting
- Team Leadership
- Verbal and Written Communication
- Productivity Performance
- Time Management and Work Prioritization
- Issue and Conflict Resolution
- Travel Coordination
- Project Management
- Customer Relations
- Staff Training
- Budget Administration
- Staff Management
Certification
Fundamental Payroll Certification
References
References available upon request
Timeline
OFFICE MANAGER: HR, ACCOUNTING & PAYROLL MANAGER
GSG Protective Services
04.2016 - Current
DEPARTMENT ASSISTANT II
General Atomics Aeronautical
09.2014 - 04.2016
REGISTRAR/ STUDENT RECORDS/ VA CERTIFYING OFFICIAL
Crimson Technical College
04.2009 - 01.2014
El Camino College
Bell Gardens High School
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