Melody McDuffie
Overview
52
52
years of professional experience
Work History
Newspaper Carrier
The Washington Post
04.1972 - Current
- Increased customer satisfaction by delivering newspapers in a timely and accurate manner.
- Reduced complaints by ensuring proper handling and storage of newspapers during transportation.
- Maintained punctual delivery times for consistent customer service experience.
- Demonstrated strong communication skills when interacting with both colleagues and customers.
- Enhanced client retention by providing reliable and high-quality services on a daily basis.
- Built strong relationships with customers, addressing concerns and resolving issues promptly.
- Provided exceptional customer service, responding promptly to inquiries or requests from clients.
- Safeguarded customer information by following strict confidentiality guidelines in all interactions.
- Distributed papers in various weather conditions during early morning.
- Supported overall operations by reporting any discrepancies or issues encountered during daily deliveries.
- Contributed to team success by covering additional routes when necessary, ensuring uninterrupted service for customers.
- Handled distribution-related tasks such as sorting, bundling, and labeling newspapers accurately for efficient delivery.
Garde Manager
Washington Marriott Wardman Park
08.1979 - 03.2020
- Ensured optimal freshness of ingredients through proper storage and rotation procedures, maintaining the highest quality standards.
- Collaborated with culinary team to create seasonal menus, showcasing fresh produce and innovative flavor combinations.
- Streamlined prep work processes for improved efficiency, reducing waste and saving time in a high-volume kitchen environment.
- Mastered various knife skills for precise cuts and meticulous attention to detail in all aspects of Garde Manger tasks.
- Assisted with training new staff members on Garde Manger station operations, sharing knowledge and expertise for consistency across the team.
- Maintained a clean and organized workstation at all times, adhering to strict sanitation protocols for safe food handling practices.
Banquet Server /Bartender /Meat Carver Station
Washington Marriott
02.1979 - 03.2020
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Collaborated with the culinary team to ensure proper food presentation, enhancing overall visual appeal and guest dining experience during events.
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
- Carried out professional service, retaining polite and friendly approach at all times.
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
Education
High School Diploma -
Spingarn High School
2500 Benning Road, N.E, Washington, DC 2000206.1973
Skills
- Punctual and Reliable
- Attention to Detail
- Flexible Schedule
- Quality standards adherence
- Materials Sorting
- Problem-Solving
- Navigation
Timeline
Garde Manager
Washington Marriott Wardman Park
08.1979 - 03.2020
Banquet Server /Bartender /Meat Carver Station
Washington Marriott
02.1979 - 03.2020
Newspaper Carrier
The Washington Post
04.1972 - Current
High School Diploma -
Spingarn High School
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