Melody Miller
Savannah,GA
Summary
Innovative professional with over a decade of experience across diverse career settings. Expertise in creativity, design thinking, and effective communication. Proven ability to prioritize tasks and solve problems in high-volume environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Expeditor
WebstaurantStore
Savannah, GA
06.2021 - Current
- Maintained expeditor queue, presenting customer concerns to Vendor/CSR for productivity resolution.
- Facilitated interdepartmental communication to ensure seamless order management and fulfillment.
- Conducted daily cycle counts to quickly identify errors and implement resolutions.
- Received returned goods, verified paperwork, and inspected merchandise for accuracy.
- Organized and processed damaged goods in accordance with established procedures.
- Analyzed shortages and reported findings to inventory control supervisor and team lead.
- Verified receipt of returned materials to ensure accurate vendor credit processed.
- Resolved issues related to IR/RA, return goods, and damages through innovative solutions.
- Facilitate discussion as needed to gather feedback and identify problems
- Reduced inventory discrepancies by maintaining accurate records of materials and supplies.
- Trained new staff on expediting procedures and queues.
- Identified discrepancies in inventory, leading to more accurate counts and reduced shrinkage.
- Maintained high standards by conducting thorough inspections of incoming materials(returns, cancelled items or damaged).
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
Area SuperVisor/Stock
Ross Dress for Less
Pooler, GA20
11.2020 - 02.2022
- Managed entire stock management process, including receiving and replenishing merchandise on sales floor.
- Maintained organized stock, receiving area, and sales floor to enhance operational efficiency.
- Monitored employee performance and established benchmarks for key performance indicators.
- Developed streamlined truck loading processes to optimize drivers' time and productivity.
- Counted and balanced registers to ensure accurate financial transactions.
- Directed staff performance through effective supervision and support.
- Identified solutions to minimize issues, enhancing problem-solving capabilities.
- Displayed merchandise attractively for upcoming sales to boost customer engagement.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
- Tracked hours and inventory usage, and prepared associated reports.
- Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
Stock/Visual Designer
Forever 21
Pooler, Ga
01.2018 - 01.2020
- Organized merchandise displays to enhance visual appeal and customer engagement.
- Processed merchandise according to company guidelines, ensuring courteous service.
- Promoted ongoing sales and promotions to maximize customer awareness.
- Maintained cleanliness of backroom to support efficient operations.
- Unloaded and inventoried stock, optimizing inventory management.
- Assisted in daily recovery tasks before, during, and after store hours.
- Selected colors and themes while incorporating functionality to develop new designs
- Followed and applied brand standards for consistency across visual designs.
- Enhanced customer experience by creating visually appealing and intuitive interface designs for store displays
- Managed multiple projects simultaneously while adhering to strict deadlines and maintaining exceptional quality standards.
Medical Assistance/Front Desk
Saint Joseph Candler
Savannah, Ga
01.2017 - 01.2018
- Assisted physician and physician assistant during patient examinations.
- Managed office phone lines, returning calls and directing messages to team members.
- Scheduled and confirmed patient appointments, ensuring accurate collection of details.
- Entered insurance information, demographics, and medical history into patient database.
- Conducted patient intake interviews to gather essential medical and insurance data.
- Took vital signs, performed blood draws, and administered injections under supervision.
- Maintained cleanliness and stock of exam rooms, adhering to infection control protocols.
- Processed payments and managed patient files while upholding HIPAA compliance.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Medical Assistant Certificate Program Accredited Coursework Medical Law & Ethics Medical Terminology Clinical Office Procedures I, II Anatomy -
Virginia College
Savannah, GA01.2017
Skills
- Analytical skills
- Reliability and trustworthiness
- Conflict resolution
- Excellent organizational and communication skills
- Critical thinking
- Problem solving
- Attention to detail
- Microsoft Office proficiency
- Team collaboration
- Active listening
- Time management
- Multitasking
Certification
CPR/BLS Certified
Vital signs and EKG
Microsoft Soft Office knowledge
Medical Terminology
6
Timeline
Expeditor
WebstaurantStore
06.2021 - Current
Area SuperVisor/Stock
Ross Dress for Less
11.2020 - 02.2022
Stock/Visual Designer
Forever 21
01.2018 - 01.2020
Medical Assistance/Front Desk
Saint Joseph Candler
01.2017 - 01.2018
Medical Assistant Certificate Program Accredited Coursework Medical Law & Ethics Medical Terminology Clinical Office Procedures I, II Anatomy -
Virginia College