Melody Perry
Elizabeth City,NC
Summary
Motivated business professional bringing 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Creative Business Owner with exceptional background spent in 5 years. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
17
17
years of professional experience
Work History
Business Owner/Operator
Melody Perry
06.2022 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
- Put together realistic budgets based upon costs and fees for successfully operating business
- Kept all building areas and equipment functional and well-organized to promote business performance
- Conducted target market research to discover customer needs and analyze competitor trends
- Prepared annual budgets with controls to prevent overages
- Oversaw end-to-end business processes to maintain proficiency and profitability
- Consulted with customers to assess needs and propose optimal solutions
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations
- Monitored staff performance, providing final-say assessment over inquiries
- Led screening, hiring and staff scheduling to maintain compliance with group goals
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
- Introduced new methods, practices, and systems to reduce turnaround time
- Employed prompt decision-making and in-depth research to resolve issues
- Served as principal stakeholder over organization's complete operations
- Spearheaded business-related aims to meet tactical planning initiatives
- Lent business acumen to meet day-to-day strategic objectives
- Fostered CRM initiatives by promoting environment of interpersonal communication and customer service
- Prepared bank deposits and handled business sales, returns and transaction reports
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
- Assessed damaged materials and notified maintenance personnel of needed repairs
- Performed statistical analyses to gather data for operational and forecast team needs
Housekeeper
Resort Realty
04.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Operated electronic backpack vacuums and floor sweepers.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Washed and put away kitchen dishes, utensils and glassware.
- Returned emptied garbage receptacles to proper locations.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Polished fixtures to achieve professional shine and appearance.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Disposed of trash and recyclables each day to avoid waste buildup
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
Manager
Hardee's Restaurant
08.2006 - 04.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed detailed plans based on broad guidance and direction.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
Education
Associate of Science - Education Administration
College of The Albemarle
Elizabeth City, NC06.2024
High School Diploma -
Camden County High School
Camden, NC06.1987
Skills
- Executive Leadership
- Market Trend Analysis
- Mission and Vision
- Business Process Optimization
- Residential cleaning
- Housekeeping
- Hazardous chemical training
- Vacuuming and sweeping
- Dusting furniture
- Mopping and sweeping
- Cleaning bathrooms
Gardening, I love to travel and see place that I can share with the children that I teach, I love b
I enjoying being outside in my garden watching flowers blossom and bloom, design my landscape that show my own unique personality.
I enjoy traveling to place like Aruba, Demonian of Republic, Grand Turk and there are still placed that I want to visit like Germany, Spain, Africa and in July California. I share my vacation with my child to show them different cultures and to tach them that all things are possible.
Love just jumping in my truck and riding it give me peace and clarity.
Timeline
Housekeeper
Resort Realty
04.2023 - Current
Business Owner/Operator
Melody Perry
06.2022 - Current
Manager
Hardee's Restaurant
08.2006 - 04.2017
Associate of Science - Education Administration
College of The Albemarle
High School Diploma -
Camden County High School