Melody Quintana
Rialto,CA
Summary
Experienced restorative nurse assistant skilled in monitoring vital signs and documenting patient progress. Strong ability to provide emotional support and educate families, driving improved recovery outcomes in diverse patient populations.
Dedicated CNA with a focus on patient care, compassion, and attention to detail. Proven ability to educate patients and collaborate within multidisciplinary teams to enhance care outcomes.
Results-driven healthcare professional with expertise in patient care coordination and training. Demonstrated success in enhancing patient satisfaction and ensuring compliance with care standards through effective communication and teamwork.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA/RNA
Creekside Care Center
Yucaipa, CA
04.2024 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs, reporting changes to nursing staff promptly.
- Maintained cleanliness and organization in resident rooms and common areas.
- Provided emotional support and companionship to residents, fostering positive relationships.
- Documented patient care activities accurately in electronic health records.
- Collaborated with multidisciplinary teams to implement individualized care plans.
- Educated residents on health practices and wellness initiatives effectively.
- Trained new staff on procedures, promoting adherence to safety protocols.
Restorative Nurse Assistant
Creekside Care Center
Yucaipa, CA
04.2024 - Current
- Assisted in daily patient care, ensuring comfort and safety in restorative activities.
- Collaborated with nursing staff to implement individualized care plans for residents.
- Monitored patient progress, documenting changes and reporting concerns to healthcare team.
- Educated patients and families on restorative techniques to enhance recovery outcomes.
- Facilitated group therapy sessions, promoting social interaction and emotional support among residents.
- Maintained accurate records of patient activities and improvements using electronic health systems.
- Trained new staff on best practices for restorative care protocols and safety measures.
- Advocated for patient needs during interdisciplinary meetings to improve overall care strategies.
- Improved patients'' mobility and independence by conducting therapeutic exercises and activities.
- Maintained accurate documentation of patients'' progress, ensuring proper communication among healthcare professionals for optimal outcomes.
- Operated equipment appropriately and according to user instructions, reporting damaged or malfunctioning equipment.
- Coordinated adaptive equipment usage for improved functionality during therapy sessions, maximizing rehabilitation results.
- Supported the nursing staff in delivering high-quality patient-centered care through assistance with daily living activities and personal hygiene tasks.
- Administered variety of therapeutic treatments to patients such as range of motion, progressive mobility exercises and speech therapy.
- Maintained accurate and thorough documentation of therapy session outcomes to track patients' progress towards treatment goals.
- Communicated effectively with patients to identify needs and establish comfortability level throughout therapeutic exercises.
- Participated in ongoing professional development opportunities to stay current with best practices in restorative nursing techniques.
- Educated family members on effective techniques for providing home-based restorative care, fostering seamless transitions from hospital to home settings.
- Demonstrated cultural competency by providing sensitive care to diverse patient populations, fostering an inclusive atmosphere that respected each individual''s unique needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Patient Care Coordinator
Corona Post Acute
Corona, CA
03.2018 - 08.2021
- Coordinated patient admissions and discharges, ensuring compliance with regulatory standards.
- Managed communication between patients, families, and healthcare providers to enhance service delivery.
- Developed and maintained patient care plans in collaboration with interdisciplinary teams.
- Implemented quality improvement initiatives to streamline patient processing workflows.
- Trained and mentored new staff on patient care protocols and administrative procedures.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Delivered excellent patient experiences and direct care.
Education
Certified Nursing Assistant -
MISSION CAREER College
San Bernardino, CAHigh School Diploma -
A.B MILLER H.S
FONTANA06.1997
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Bathing assistance
- HIPAA compliance
- Feeding assistance
- Basic life support
- Maintaining confidentiality
- Dressing assistance
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Medication administration
- Wound care
- Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Lifting and transferring
- Reliable team player
- Infection control practices
- Electronic charting
- Geriatric care
- Ambulation assistance
- Documenting behaviors
- Responding to emergencies
- Patient assessments
- Specimen collection
- Healthcare ethics
Certification
- CNA - Certified Nursing Assistant
- NCPCT - Patient Care Technician
- HHA - HOME HEALTH]
Languages
English
Full Professional
Timeline
CNA/RNA
Creekside Care Center
04.2024 - Current
Restorative Nurse Assistant
Creekside Care Center
04.2024 - Current
Patient Care Coordinator
Corona Post Acute
03.2018 - 08.2021
Certified Nursing Assistant -
MISSION CAREER College
High School Diploma -
A.B MILLER H.S