Summary
Overview
Work History
Education
Skills
Accomplishments
I have 4 awards for being a top collector of the month.
Work Availability
Quote
Timeline
Generic

Melody Richardson

Seattle,WA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

19
19
years of professional experience

Work History

Individual Provider

Consumer Direct Personal Care
03.2012 - 07.2022
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands and household chores.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.

Lead Collector

ERSOLUTIONS
07.2000 - 06.2009
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Achieved performance goals on consistent basis.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.
  • Used skip tracing and other techniques to locate debtors.
  • Trained new team members on scripts, company services and collection strategies.

Education

No Degree - Business Administration

Griffin Business College
Seattle, WA
03.1984

GED -

Cheif Sealth
Seattle, WA
06.1982

Skills

  • Supporting Daily Living Needs
  • Dental Care
  • Companionship and Emotional Support
  • Scheduling Medical Appointments
  • Housekeeping Duties
  • Serving Food
  • Social Support

Accomplishments

  • Supervised team of 10 staff members.
  • Achieved effectively helping with other collectors to achieve there personal goals for the department. wAlso made sure the company's goal where also meet.

I have 4 awards for being a top collector of the month.

When I first started I was a collector. I won 4 consecutive months for being the top collector for my department  I was very focused on my job I had a goal that had to be reached and I succeed.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Individual Provider

Consumer Direct Personal Care
03.2012 - 07.2022

Lead Collector

ERSOLUTIONS
07.2000 - 06.2009

No Degree - Business Administration

Griffin Business College

GED -

Cheif Sealth
Melody Richardson