Melody Rider, EdD, MBA, MBCE

Built strong relationships with cross-functional teams, strategic
business partners, and community stakeholders.

Optimized employment strategies with clear advice on program
offerings, progression, and career options. Launched several new
programs and increase employee base by 15%.

Drove employee results, accountability, profitable performance, and
executed all operational activities for second-largest business unit in
company. Achieved highest revenue and surplus outcomes while being
ranked most efficient campus.

Developed, deployed, and communicated strategic initiatives and
go-to-market strategies. Gained over 30 new affiliations agreements
and business partners.

Identified operational and employee concerns and coordinated efforts
to resolve open issues.

Proactively identified business trends and opportunities through
quantitative and qualitative analysis. Increase customer engagement by
50%.

Self-starter, data-driven, excellent communicator, recruiting and hiring,
team builder, and independent business executive with high
expectations.

Devised Start Up marketing operational strategies t

Devised Start Up marketing operational strategies to build brand
awareness while continually improving procedures to improve
institution ROI. Exceeded first years goals by 30%.

Strengthened all departmental performances by hiring team of
superstars, continually conducting performance analysis to identify
best practices, and mentoring/training team to exceed expectations.

Kept institution financially sound by tracking expenses, staffing
models, and close oversight of teams' performance metrics.

Independently responsible for managing multiply projects
simultaneously with executive team and stakeholders. More than
doubled advisory board members for all program offerings and
established over 20 new business affiliation agreements to improve
client experience.

Developed employee mentoring program to promote new managers from within, building, and maintaining cohesive leadership structure.

Spearheaded Start Up operations from ground up by creating
organizational master plan with clear roles and responsibilities to
enhance processes and improve product quality while enforcing
regulatory compliance standards. Grew business rankings from being
bottom five to top three.

Monitored sales forecasts and projected financial planning for the
organization to achieve revenue goals. Exceeding budget goals by 22%.

Recruited, trained/developed, and motivated a passionate team to
achieve optimal productivity.

Devised new promotional approaches to boost customer numbers,
customer satisfaction, and retention. Positively impacted market
penetration while enhancing engagement and driving growth.

Developed comprehensive performance reports using data analytics to
strategize resource allocation and establish performance metrics