Melody Rivera
Liberty,NY
Summary
Proven in enhancing customer experiences and sales at Susan Hamlin's Church Thrift Shop, I excel in customer service and product restocking. My background also includes building lasting relationships through babysitting for Luis Morales, showcasing my dependability and relationship-building skills. Achieved positive feedback through exceptional service and assistance.
Overview
2
2
years of professional experience
Work History
Church Thrift Shop Attendant
Susan Hamlin
09.2024 - 10.2024
- Assisted customers with locating products, ensuring a smooth shopping experience.
- Restocked shelves regularly to maintain product availability and attract customers.
- Maintained cleanliness of shop, providing a welcoming environment for patrons.
- Improved customer satisfaction by addressing inquiries promptly.
- Organized products for optimal visibility, enhancing customer shopping experience.
- Supported team in inventory checks to ensure product levels met demand.
- Assisted in setting up promotional displays to increase sales.
- Monitored shop security to prevent theft and ensure safety.
- Enhanced shop reputation by providing excellent service with a friendly attitude.
- Updated price tags and promotional signs to keep customers informed.
- Organized backroom storage to optimize space and access to products.
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
- Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
Baby Sitting
Luis Morales
09.2022 - 08.2024
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
Education
Liberty High School
125 Buckley St.Skills
- Customer interaction
- Product knowledge
- Store maintenance
- Visual displays
- Store cleanliness
- Customer service
Timeline
Church Thrift Shop Attendant
Susan Hamlin
09.2024 - 10.2024
Baby Sitting
Luis Morales
09.2022 - 08.2024
Liberty High School