Summary
Overview
Work History
Education
Certification
Timeline
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Melody Robbins

Wales,Ma

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Program Coordinator

Thom Early Intervention
Springfield, OMa
11.2021 - Current
  • Maintain clients files electronically and manually
  • Complete intakes during home visits
  • Creating Excel worksheets to track visits and maintaining client list
  • Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
  • Served as a liaison between external organizations and partners involved in delivering programming services.
  • Provided guidance and support to program participants in navigating resources, services, and opportunities.
  • Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
  • Ensured timely completion of project deliverables within budget constraints.
  • Prepared reports on progress towards program goals for management review.
  • Help parents find needed resources
  • Complete forms with families
  • Meet monthly with DPH Care Coordinators to refer clients aging out
  • Help clients with the transition to public school
  • Plan family events
  • Manage the equipment loan program
  • Ordering durable medical equipment
  • Complete parent newsletters
  • Send families important educational material
  • Managing the RCP budget and spending
  • Qualifying families to receive respite funding
  • Meeting biweekly with the other RCP coordinators in Massachusetts
  • Working with RCP's EEC and DPH to complete a presentation on school transitions
  • Presented trainings of school transitions.
  • Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness.
  • Facilitated communication between team members by organizing regular meetings and conference calls.
  • Scheduled and developed program activities in accordance with program needs.
  • Collaborated with community leaders, organizations and public agencies to promote programs within community.
  • Facilitated educational workshops, meetings and conferences associated with program.
  • Prepared periodic reports, financial statements and records on program activities, progress and status for management.
  • Explained program offerings and requirements to participants and answered related questions.
  • Conducted research and engaged in collaborative grant development efforts to support program needs and innovations.
  • Developed brochures, newsletters and flyers to create promotional literature for program.
  • Analyzed current program spending and shared cost-saving measures with director to increase savings to bottom line.
  • Administered budgets and monitored expenditures to keep program operations aligned with budget targets.

CENTER DIRECTOR

VALLEY OPPORTUNITY COUNCIL
Chicopee, MA
01.2020 - 05.2021
  • Maintain EEC License in good standing
  • Manage, maintain and update NAEYC Certification
  • Quality Rating Improvement System: QRIS Successfully achieved a level 2
  • Successful implementation of children behavior success plans working in collaboration with Behavior Health Network
  • Proficient Trained in Assessment Ages & Stages, ASQ
  • Teaching Strategies Gold & Creative Curriculum
  • Maintaining Covid -19 health and safety reopening regulations
  • Grant writing abilities led to the program receiving thousands of dollars in consumable goods
  • Developed and led a multidisciplinary teaching staff team of 7
  • Supervising and coordinating services for 26 young children and their families
  • Provide and facilitate strategic planning, scheduling, group meeting, staff meeting, and outside agency meetings, with consultants and DCF
  • Designed innovative office environment, achieving objectives for enhanced corporate image, improved communication, teamwork, and productivity
  • Planning and managing all aspects of several fund-raising campaigns, resulting in a significant increase in contributions towards the activities and supplies for children.
  • Conducted regular staff meetings to discuss department objectives and goals.
  • Maintained a safe, secure and healthy environment for all employees and visitors.
  • Oversaw recruitment, hiring, training and supervision of staff members.
  • Established policies and procedures related to center operations.
  • Provided guidance on professional development opportunities for staff members.
  • Managed daily operations of the center including scheduling, customer service, safety protocols.
  • Resolved customer complaints in an effective manner while maintaining quality standards.
  • Planned special events such as seminars, workshops and conferences held at the center.
  • Ensured compliance with applicable laws, regulations and policies regarding personnel management, health and safety standards.
  • Assisted in developing strategies to increase revenue streams for the center.
  • Monitored financial performance of the organization against established targets.
  • Created marketing materials such as brochures, flyers and posters promoting activities hosted by the center.
  • Collected customer fees, managed refunds and provided complete sales documentation.

LEAD TEACHER/DIRECTOR ASSISTANT

GUILD OF ST ANGES
Worcester, MA
01.2018 - 01.2020
  • Developed and led a multidisciplinary teaching staff
  • Supervised and coordinated service for young children
  • Provided strategic planning, scheduling, group meeting, staff meetings, and outside agency meetings, including with consultants and DCF
  • Working with children that had severely high needs
  • Designed and implement an innovative office environment, achieving objectives for enhanced corporate image, improved communication, teamwork, and productivity
  • Planned and managed all aspects of several fund-raising campaigns, resulting in a significant increase in contributions towards the activities and supplies for children
  • Maintained EEC Licensing in good standing
  • Maintained NAEYC Certification.

CENTER DIRECTOR / OWNER

ROBBINS IN THE NEST CHILD CARE CENTER
Ware, Massachusetts
01.2002 - 11.2017
  • Developed the new business plan
  • Open and operated the daily functioning of the program
  • Maintained EEC Licensing
  • Maintained Children ASQ'S
  • Provided strategic planning, scheduling, group meeting with outside agencies
  • Worked with families of children with high needs to ensure they received proper services as needed
  • Supervised and coordinated services for over 120 young children and their families
  • Developed and led multidisciplinary staff
  • Managed and maintained NAEYC accreditation
  • Overseeing the daily operations of the program.
  • Developed and managed annual operating budget for center.
  • Conducted regular staff meetings to discuss department objectives and goals.
  • Coordinated with other departments to ensure efficient operations within the center.
  • Maintained a safe, secure and healthy environment for all employees and visitors.
  • Oversaw recruitment, hiring, training and supervision of staff members.
  • Provided guidance on professional development opportunities for staff members.
  • Established policies and procedures related to center operations.
  • Managed daily operations of the center including scheduling, customer service, safety protocols.
  • Resolved customer complaints in an effective manner while maintaining quality standards.
  • Collaborated with local organizations to promote services offered at the center.
  • Monitored financial performance of the organization against established targets.
  • Analyzed data regularly to identify trends that could improve efficiency or effectiveness of services provided by the center.

Education

Master's Degree - Early Education

Grand Canyon University
08-2013

Bachelor's Degree - Liberal Studies

Lesley University
05-2006

Associate in Science - Early Childhood Education

Springfield Community College
06-1994

Certification

  • LD PT, LD T, DI, DII Child care licenses

Timeline

Program Coordinator

Thom Early Intervention
11.2021 - Current

CENTER DIRECTOR

VALLEY OPPORTUNITY COUNCIL
01.2020 - 05.2021

LEAD TEACHER/DIRECTOR ASSISTANT

GUILD OF ST ANGES
01.2018 - 01.2020

CENTER DIRECTOR / OWNER

ROBBINS IN THE NEST CHILD CARE CENTER
01.2002 - 11.2017

Master's Degree - Early Education

Grand Canyon University

Bachelor's Degree - Liberal Studies

Lesley University

Associate in Science - Early Childhood Education

Springfield Community College
  • LD PT, LD T, DI, DII Child care licenses

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