Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melody Robbins

Washington

Summary

Dynamic Sales Supervisor at Harbor Freight Tools USA with a proven track record of exceeding sales goals and enhancing customer service. Skilled in staff training and performance tracking, I effectively mentored teams to achieve objectives while implementing innovative sales strategies. Trustworthy and organized, I consistently improved store merchandising and team efficiency. In property management I excelled in keeping tenants and properties up to expectations along with keeping a good rapport. I am a very good people person and am excited to get back to work!

Overview

11
11
years of professional experience

Work History

Sales Supervisor

Harbor Freight Tools USA
10.2022 - 03.2025
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Open/closed store
  • Cash office
  • Helped in remodel of multiple stores
  • Inventoried store and multiple others
  • Constructed displays and signs to promote specified products and sales promotions.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Managed store anywhere from 1 to 6 hours per shift
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Developed and implemented strategies to increase sales and improve customer service.
  • Monitored daily sales performance and provided feedback to each team member.
  • Trained employees

Construction, Cement, Epoxy and Remodeling Laborer

Trendy M Concrete and Epoxy
01.2021 - 08.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Used variety of hand and power tools to complete tasks.
  • Remodeled Crumble stores in multiple states
  • Remodeled homes/apartments
  • Epoxy floor training
  • Framing
  • Demolition
  • Dry Wall
  • Painting
  • Knowledge of multiple tools/machinery needed to prep concrete after it was poured

Property Manager

Gloria Zamora
01.2015 - 08.2018
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Kept properties in compliance with local, state, and federal regulations.
  • Managed 35 seperate properties around St George
  • Performed 6 month inspections on each property

Laborer

4M Maintenance
07.2014 - 09.2017
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Installed drywall, siding and other structural components.
  • Helped with door and window installations.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Remodeled and cleaned properties I managed
  • Move out maintenance for new tenant

Education

Associates - Business Management And Accounting

Stevens Henager College
St George, UT
07-2016

Skills

  • Leadership
  • Organized
  • Self motivated
  • Trustworthy
  • Goals and performance
  • Sales team assistance
  • Sales team oversight
  • Customer service
  • Staff onboarding
  • Performance tracking
  • Sales expertise
  • Goal setting
  • Sales strategy development
  • Problem-solving
  • Sales training
  • Store appearance and merchandising
  • Staff training

Timeline

Sales Supervisor

Harbor Freight Tools USA
10.2022 - 03.2025

Construction, Cement, Epoxy and Remodeling Laborer

Trendy M Concrete and Epoxy
01.2021 - 08.2022

Property Manager

Gloria Zamora
01.2015 - 08.2018

Laborer

4M Maintenance
07.2014 - 09.2017

Associates - Business Management And Accounting

Stevens Henager College

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