Melody Russell
Baton Rouge,LA
Summary
Dynamic and results-oriented professional with extensive experience in office management and meal preparation, notably at Fully Fit Meals. Excelled in organizational skills and data entry, enhancing operational efficiency. Demonstrated dependability and a friendly phone voice, significantly improving customer satisfaction. Proven track record of hard work and loyalty, contributing to business improvements and positive customer relations.
Overview
36
36
years of professional experience
Work History
Meal Prep
Fully Fit Meals
01.2024 - Current
- Helped prepare meats, vegetables and sauces to be cooked homemade, plated and delivered to customers.
- Kept kitchen and plating area clean according to the health code guidelines.
- Did all produce and meat shopping each week according the new menu.
- Plated meals with care and flair.
- Bagged all meals for drivers to deliver to our customers homes.
Office Manager
AJL Agency
01.2021 - 03.2024
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Heavy data entry and phone calling
- Scheduling appointments for licensed Insurance salesmen.
- Ran errands ie: post office, office depot
Human Resources Assistant
Baton Rouge Coca Cola
03.2009 - 12.2020
- Organized new employee orientation schedules for new hires.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Heavy phone lines/crossed trained to work main switchboard and transferring calls to appropriate department.
- Greeting the public by phone and in person
- Responsible for all applications both internally and externally, keeping job openings current including the Coca-Cola job hot line and assisted all applicants with computer testing.
- Helped all employees with benefit questions
- Organized orientation packets
- Responsible for opening and closing the HR department daily
Receptionist/Office Assistant
Zachary Ob/Gyn
08.2000 - 02.2009
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist/Office Assistant
New Hanover Medical Group
08.1988 - 06.2000
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Scheduled all patient appointments in and outside of office.
- Collected co-payments and made daily deposits.
- Worked with insurance claims and collections calls.
- Medicals Records
- Filing and pulling charts
- Nurses Assistant, Checking patients in and charting chief complaints and vitals
- Many more duties involved
Education
LSU
Baton Rouge, LAGED -
Tara High
Baton Rouge, LA05-1982
Skills
- Scheduling
- Data Entry
- Friendly phone voice
- Filing
- Medical Billing
- Organizational skills
- Dependable and Loyal
- Hard Worker
Timeline
Meal Prep
Fully Fit Meals
01.2024 - Current
Office Manager
AJL Agency
01.2021 - 03.2024
Human Resources Assistant
Baton Rouge Coca Cola
03.2009 - 12.2020
Receptionist/Office Assistant
Zachary Ob/Gyn
08.2000 - 02.2009
Receptionist/Office Assistant
New Hanover Medical Group
08.1988 - 06.2000
LSU
GED -
Tara High
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