Melody Santibanez
San Antonio,TX
Overview
7
7
years of professional experience
Work History
Tutor
Home
08.2017 - 03.2024
- Maintained records of student assessments, tutoring activities and results.
- Conducted tutoring sessions at schools, homes and public spaces.
- Conducted review sessions to help students prepare for tests.
- Developed methods to motivate and engage students in learning.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
Unofficial Hospital Volunteer
Educational Purposes
08.2018 - 04.2020
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
- Organized materials for hospital events, contributing to successful fundraisers and community outreach programs.
- Managed inventory of supplies for assigned unit, maintaining adequate stock levels for optimal patient care delivery.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Restocked medical supplies and consumables to prepare procedure rooms.
Cashier/Hostess
Wasabi Sushi
02.2020 - 03.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Delivered pick-up and curbside orders to guests.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Took initial drink orders and relayed information to wait or bar staff.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
High School Diploma -
Travis Early College High School
San Antonio, TX05.2021
Associate of Arts -
San Antonio College
San Antonio, TX05.2021
Skills
- Adaptability
- Multitasking Abilities
- Problem-solving abilities
- Computer Proficiency and Microsoft Office
- Task Prioritization
- Attention to Detail
- Interpersonal Skills
- Problem-Solving
- Organization and Planning Skills
- Punctual
Timeline
Cashier/Hostess
Wasabi Sushi
02.2020 - 03.2020
Unofficial Hospital Volunteer
Educational Purposes
08.2018 - 04.2020
Tutor
Home
08.2017 - 03.2024
High School Diploma -
Travis Early College High School
Associate of Arts -
San Antonio College