Melody Scarborough

- Supported production, maintenance and quality as instructed by the Plant Manager

- Coordinate with toll customer service for product orders and shipments

- Generate weekly reports for toll customer including inventory, production and shipments in a timely maner

- Report and communicate with several levels of management and toller management

- Prepare weekly and monthly operational information for the plant manager

-Protect organization's value by maintaining confidentiality of information

-manage and update the SDS manuals

-Assist with the preparation of safety meetings for employees

-Create PO's for incoming plant supplies and ingredients with cost awareness

- Creating BOL for shipment of finish products

-Facilitate inventory control procedures ensuring accurate tracking and reporting of all inbound and outbound product, materials, supplies and inventories in storage

- When needed assist with answering customer inquiries

- Participate in new employee orientation and training

-Assist with updating the maintenance and safety records

- Carry out office administrative duties including downtime, production and inventory reports

- Participate in facility continuous improvement programs

-When needed assist quality department with routine procedure such as PH test, Scorch partial, moister content, SOP maintenance and document control

- Aid quality department with traceability of ingredients and finished products

- Assist with document maintenance and preparation of food safety and certification audits (GFSI, Organic, Kosher, HALAL)

-When needed compile product samples to ensure prompt shipping to toll customer

• Increased data accuracy through meticulous review of expense reports, ensuring compliance with company policies.
• Assisted in cash flow management, regularly updating forecasts based on actual revenue and expenses.
• Prepared detailed financial reports for management review, enabling informed decision-making regarding budget allocation.
• Maintained organized filing system for all financial documents, allowing for easy retrieval during audits or reviews.
• Supported month-end close procedures, including journal entries and balance sheet account reconciliations.
• Developed strong working relationships with clients, resolving inquiries related to invoicing or payment discrepancies.
• Maintained strict confidentiality when handling sensitive financial information, protecting company assets from potential risks.
• Improved financial accuracy by reconciling bank statements and general ledger accounts on a monthly basis.
• Ensured smooth daily operations within the accounting department by providing administrative support as needed.
• Facilitated timely vendor payments through efficient processing of invoices and expense reports.
• Compiled and analyzed financial information to prepare entries for general ledger accounts.
• Assisted with preparation of monthly financial statements.
• Reconciled month-end totals for timely and accurate reporting of financial information.
• Provided journal entries and performed accounting on accrual basis.
• Tracked funds, prepared deposits and reconciled accounts.
• Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Placed orders for housekeeping supplies and guest toiletries.
• Communicated repair needs to maintenance staff.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Worked with front desk to respond promptly to all guest requests.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
• Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
• Managed laundry sorting, washing, drying, and ironing.
• Evaluated employee performance and developed improvement plans.

• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
• Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Evaluated employee performance and conveyed constructive feedback to improve skills.