Melody Scott
Richmond,VA
Summary
I have more than 22 years of corporate trust experience from Crestar, First Union, Wachovia, SunTrust and U.S. Bank in corporate debt, multifamily housing issues, school and hospital financing's, TIFs and corporate escrows.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Vice President, Relationship Manger
U.S. Bank
03.2006 - Current
- Manage new bond closing from beginning to end.
- Work with Issuers, Financial Advisors, Borrowers and Attorneys to create bond documents for new deal issuances.
- Successfully retain existing customer relationships, including generating new business to increase market share and profitability.
- Provide customer service to clients regarding account information, questions, problems and education.
- Actively monitor customer calling program to ensure customer satisfaction and retention.
- Identify needs of repeat customers while seeking new business opportunities.
- Work closely with new business development officer and external influencers.
- Write fee proposals based on standard pricing with some modifications for unique non-routine responsibilities.
- Oversee construction project requisition and monitor bond debt service payments to ensure they are paid timely in accordance with bond documents.
- Monitor customer aged receivable reports to better understand payment trends and collect fee receivable more than 60 days past due.
- Deliver a high level of customer service to maximize profitability of accounts.
- Attended weekly meetings and special sessions of Corporate, Muni and Escrow teams to help develop policies, procedures and decisions.
- Communicated with internal and external teams to assist with administrative decisions and attended weekly procedure calls.
- Allocated work assignments and tasks to support teams to effectively manage administrative projects.
Education
Bachelor of Science - Business Administration
Virginia Union University
Richmond, VA05.1989
Skills
- Policy Compliance
- Issue Resolution Skills
- Business Development
- Project Management
- New Business and Existing Business Pursuits
- Effective Relationship Building
- Internal / External Communications
- Fee Negotiation
- Risk Management
Certification
I have a Corporate Meeting and Event Planning Certificate from University Of Virginia and Cosmetology License from the Virginia Board of Cosmetology.
Additional Information
I've served on several boards and committees, Virginia Women in Public Event Committee, North Richmond Community Empowerment Center Board, the U.S. Bank Volunteer Non-Profit Committee U.S Bank Diversity, Equity and Inclusive Committee and At Large Member on the Government Finance Officers Association-Washington-Metropolitan Area Board.
Timeline
Assistant Vice President, Relationship Manger
U.S. Bank
03.2006 - Current
Bachelor of Science - Business Administration
Virginia Union University