Colby McGhee
Lawrenceville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Shipping and Receiving Lead
Duetz Xchange
02.2020 - Current
- Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
- Addressed customer inquiries regarding shipment status promptly and professionally, enhancing overall customer service experience.
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Trained new team members on company policies and procedures, fostering a positive work culture within the department.
Customer Service Representative
NAPA Auto Parts - Genuine Parts
05.2018 - 12.2019
- Resolved customer complaints professionally by addressing concerns promptly and offering satisfactory solutions where possible.
- Increased customer satisfaction by providing prompt and accurate information on auto parts availability and compatibility.
- Assisted customers in selecting the most suitable auto parts for their vehicles, ensuring optimal performance and safety.
Warehouse Clerk
A & A Dies And Design
03.2017 - 04.2018
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
- Completed cycle counts and monthly inventory.
Education
High School Diploma -
Banks County High School
Homer, GA06.2018
Skills
- Customer Service
- Conflict Resolution
- Quality Control
- Decision Making
Timeline
Shipping and Receiving Lead
Duetz Xchange
02.2020 - Current
Customer Service Representative
NAPA Auto Parts - Genuine Parts
05.2018 - 12.2019
Warehouse Clerk
A & A Dies And Design
03.2017 - 04.2018
High School Diploma -
Banks County High School
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