Melody Shapiro
Summary
Professional and knowledgeable office clerk with over 6 successful years of clerical, sales, and retail experience in busy office environments achieving superior levels of administrative effectiveness and customer support in engineering, automotive, and construction industries. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Office and Linux and history achieving high data output. Highly efficient planning, creative problem-solving, and communication skills.
Overview
2
2
years of professional experience
Work History
Grill Cook
Humble Bistro
11.2022 - 02.2023
- Communicated with fellow coworkers to ensure orders came out at same time.
- Cleaned and maintained kitchen equipment regularly.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Prepared food items such as meats, poultry, and vegetables for grill and line.
Upper Bay Technician/Customer Service Representative
Jiffy Lube
03.2022 - 11.2022
- Used customer service and sales skills to inform customer of needs for their vehicle.
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Cook
Sotol Kitchen And Cocktails
02.2022 - 11.2022
- One of three cooks
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Office Assistant
Superior Stone And Cabinet
02.2021 - 08.2021
- Worked closely with sales department to help with sales of countertops and cabinets.
- Completed clerical tasks such as filing, copying, distributing mail, and creating spreadsheets
- Interacted with customers, vendors, and contractors by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Effectively read floorplans to determine necessary materials.
Education
Chemistry
Northern Arizona University
Biotechnology
Utah Valley University
Business Administration
Chandler Gilbert Community College
Skills
- Creative Problem solving
- Conflict Mediation
- Ingredient Preparation
- Quick-Learning
- Multi-tasking, Cleaning, and Organization
- Concise Time Management
- POS Terminal Operation
- High-Volume Environments
- Guest Satisfaction
- Inventory Monitoring
- Quality Inspections
- Team Oriented
Timeline
Grill Cook
Humble Bistro
11.2022 - 02.2023
Upper Bay Technician/Customer Service Representative
Jiffy Lube
03.2022 - 11.2022
Cook
Sotol Kitchen And Cocktails
02.2022 - 11.2022
Office Assistant
Superior Stone And Cabinet
02.2021 - 08.2021
Chemistry
Northern Arizona University
Biotechnology
Utah Valley University
Business Administration
Chandler Gilbert Community College
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