Melody Sloan
Port Saint Lucie,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and some medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
33
33
years of professional experience
Work History
Medical Assistant (Clinical Team Lead)
Nemours Childrens Health
Vero Beach, FL
08.2017 - Current
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collected samples from patients for laboratory testing purposes.
- Inspected equipment to ensure proper working order prior to use on patients.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Administered injections, medications and treatments as directed by the physician.
- Cleaned and maintained medical equipment following procedures and standards.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Processed orders for medical supplies and lab equipment.
- Administered medications under physician's supervision.
- Managed workflow processes within the department in order to maximize efficiency of operations.
- Oversaw daily operations of the clinical team including scheduling, staffing assignments.
- Assisted with the recruitment, training, onboarding and evaluation of new employees.
- Served as a liaison between clinicians, administrative staff, physicians and other healthcare providers.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Enhanced team member performance through the use of strategic motivational coaching and training.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Scheduled PTO requests and staff scheduling, as well as assisted in staffing other primary care locations.
- Assist in VFC management
Medical Assistant
Vero Pediatrics
Vero Beach, FL
03.2005 - 08.2017
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Inspected equipment to ensure proper working order prior to use on patients.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
- VFC management, Prepared for CLIA and COLA inspections, Proficiency testing
Medical Assistant
West Broward Pediatrics
Plantation, Florida
11.1998 - 05.2004
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
- Scheduled appointments for patients via phone and in person.
Medical Assistant
Childrens Clinic
Dania Beach, FL
11.1991 - 08.1998
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Inspected equipment to ensure proper working order prior to use on patients.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Skills
- Inventory Management
- Medical Terminology
- HIPAA Compliance
- Procedure Assistance
- Patient-focused care
- Patient Scheduling
- Stocking supplies
- Calm and level-headed under duress
- Understands medical procedures
- Certified in Basic Life Support (BLS)
- Communicating with patient families
- Adaptable
- Team management and supervision
- Equipment Sterilization
- Restocking lab supplies
- Infection control procedures
- Preparing specimens and samples
- Staff Training and Development
- Schedule Preparation
- Team Leadership
- Employee Scheduling
- Team motivation
- Schedule oversight
Timeline
Medical Assistant (Clinical Team Lead)
Nemours Childrens Health
08.2017 - Current
Medical Assistant
Vero Pediatrics
03.2005 - 08.2017
Medical Assistant
West Broward Pediatrics
11.1998 - 05.2004
Medical Assistant
Childrens Clinic
11.1991 - 08.1998
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