Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melody Smith

St. Cloud

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of student needs and conflict resolution, coupled with strong problem-solving abilities. Able to build positive relationships and contribute to satisfaction and results. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Customer service role.

Overview

1
1
year of professional experience

Work History

PLT Lead/ Teacher

Osceola School District
07.2024 - Current
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Test Coordinator Teacher

Orange County Schools
08.2023 - 06.2024
  • Efficiently allocated resources based on skillset and availability, maximizing productivity in completing assigned tasks.
  • Maintained an up-to-date knowledge of industry best practices, incorporating new techniques into the test coordination process for enhanced results.
  • Ensured strict adherence to quality standards and compliance requirements, consistently delivering reliable test results.
  • Fostered strong relationships with developers and product owners by providing clear and concise feedback on testing findings.

Education

Bachelor of Arts - Elementary Education/ Education Administration

University of West Florida
Pensacola, FL
05.2009

Skills

  • Great Costumer Service
  • Lesson planning
  • Activity planning
  • Conflict resolution
  • Communication skills
  • Problem Solving
  • Key decision making
  • Staff development
  • Educational leadership
  • Project-based learning

Timeline

PLT Lead/ Teacher

Osceola School District
07.2024 - Current

Test Coordinator Teacher

Orange County Schools
08.2023 - 06.2024

Bachelor of Arts - Elementary Education/ Education Administration

University of West Florida
Melody Smith