Summary
Overview
Work History
Education
Skills
Timeline
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Melody Sung

Plymouth,MA

Summary

I am currently a full-time student at the University of Massachusetts Dartmouth, pursuing a career in the biotechnology field. My passion for healthcare began when I became a caregiver for my diabetic mother, who faces multiple health complications. This experience inspired me to help others recover from illness and improve their quality of life through science and medicine. While I have worked in a variety of industries—including food service, retail, and insurance—my long-term goal is to grow within the healthcare and biotech sectors. My diverse work background has strengthened my communication, organization, and technical skills, and taught me the importance of compassion, precision, and teamwork. As a dedicated student with hands-on experience in pharmacy operations and customer-focused roles, I am excited to apply my growing knowledge in a setting where I can continue to learn and contribute meaningfully.

Offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills.

Personable and dedicated with keen eye for detail and proactive approach. Possesses foundational knowledge in pharmaceutical terminology and drug interactions, along with excellent organizational and data entry skills. Committed to ensuring accurate medication dispensing and enhancing patient care.

Overview

6
6
years of professional experience

Work History

Lpn

Upper Cape Cod Regional Vocational Technical
09.2022 - 06.2023
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Obtained patient vital signs and input/output measurements from inpatients.

Pharmacy Technician

CVS Pharmacy
- 01.2024
  • Assisted pharmacists with preparing and dispensing prescription medications.
  • Managed inventory, restocked supplies, and verified prescriptions.
  • Provided excellent customer service, including answering medication-related questions under pharmacist supervision.
  • Used pharmacy software systems to process prescriptions and manage insurance claims.
  • 6-month contract

Deli Chef

The Market in Pine Hill
01.2019 - 01.2020
  • Oversaw daily deli operations and ensured top-tier customer satisfaction.
  • Managed inventory and maintained cleanliness and food safety compliance.
  • Worked collaboratively with team members to fulfill orders in a fast-paced environment.

Sushi Chef

Hissho Sushi
01.2018 - 01.2019
  • Prepared sushi and managed food prep stations while maintaining hygiene standards.
  • Handled inventory and interacted with customers to fulfill customized orders.
  • Gained experience in quality control and time management.

Office Clerk

Van Lang Farmer’s Agency
01.2017 - 01.2018
  • Contacted and serviced insurance clients with documentation and updates.
  • Managed databases, inputted sensitive client information, and communicated with companies via email.
  • Used office software programs efficiently for daily administrative duties.

Education

Bachelor's Program - Biotechnology

University of Massachusetts Dartmouth
North Dartmouth, MA
01.2026

Associate of Arts - General Studies

Massbay Community College
Wellesley, MA
05-2023

Skills

  • Healthcare & Biotech Fundamentals: Currently studying molecular biology, genetics, and biotech lab techniques
  • Pharmacy Operations: Proficient in prescription processing, inventory control, and customer communication in pharmacy settings
  • Technical Proficiency: Comfortable with Microsoft Office Suite, pharmacy systems (eg, RXConnect), and other healthcare-related software
  • Customer Service: 5 years of customer-facing roles in food service, retail, and healthcare environments
  • Team Collaboration: Experienced in working with cross-functional teams in high-pressure, time-sensitive environments
  • Adaptability & Quick Learner: Able to learn new protocols and procedures quickly and efficiently
  • Team collaboration
  • Drug safety
  • Labeling accuracy
  • Stocking shelves
  • Pharmaceutical calculations
  • Healthcare regulations

Timeline

Lpn

Upper Cape Cod Regional Vocational Technical
09.2022 - 06.2023

Deli Chef

The Market in Pine Hill
01.2019 - 01.2020

Sushi Chef

Hissho Sushi
01.2018 - 01.2019

Office Clerk

Van Lang Farmer’s Agency
01.2017 - 01.2018

Pharmacy Technician

CVS Pharmacy
- 01.2024

Bachelor's Program - Biotechnology

University of Massachusetts Dartmouth

Associate of Arts - General Studies

Massbay Community College