Summary
Overview
Work History
Education
Skills
Timeline
MELODY TARABOCHIA-CAVERO

MELODY TARABOCHIA-CAVERO

DES MOINES,WA

Summary

Experienced customer service professional with a proven track record in the events and hospitality industry. Recognized for ability to elevate client satisfaction and retention through strategic brand engagement and effective communication strategies. Skilled in content development, workflow optimization, and event coordination. Dedicated to utilizing strong relationship-building skills to enhance client engagement and drive operational efficiency in future roles.

Overview

16
16
years of professional experience

Work History

VIRTUAL ASSISTANT

Salon Pink
05.2022 - 03.2025
  • Managed client scheduling, ensuring seamless operations
  • Collaborated on rebranding, boosting salon's visual appeal and client engagement
  • Created social media content, enhancing online presence and attracting new clients
  • Handled client correspondence, improving client satisfaction and retention
  • Utilized Asana, Canva, and Zoom for efficient task management and communication

LEAVE OF ABSENCE SUE TO COVID/FAMILY LOSS

NA
03.2020 - 05.2022

Experienced a period of unemployment due to the impact of the COVID-19 pandemic, coinciding with a personal leave for family bereavement. Was also pregnant during this time and gave birth to my daughter in April of 2021.

CATERING ASSISTANT

Gourmondo Co
10.2017 - 03.2020
  • Worked closely with culinary teams to deliver high-quality catering services, fostering a supportive and efficient team dynamic
  • Implemented creative solutions for event challenges, leading to improved service delivery and customer satisfaction

EVENT SERVICES SUPERVISOR

Temple Di Hirsch Sinai
05.2016 - 10.2017
  • Managed event logistics and staff scheduling for my team of 8 between both campuses (Seattle & Bellevue), ensuring smooth operations and optimal staff use.
  • Brainstormed and implemented creative event concepts and themes
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Developed and distributed event surveys to gather feedback and assess event success.
  • Trained and supervised event staff to complete tasks on time.

VENUE COORDINATOR

University of Washington Botanic Gardens
02.2009 - 05.2016
  • Coordinated high-end weddings, black tie fundraisers, and UW graduation events always with an unwavering emphasis on providing stellar experiences for our guests
  • Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking
  • Assisted in recruiting, hiring and training of team members

Education

High School Diploma - General Studies

Scriber Lake High School , Lynnwood, WA
06.1999

Skills

  • Communication
  • Easily Adaptable
  • Content Development
  • Brand Strategy
  • Relationship Building
  • Task Prioritization
  • Workflow Optimization
  • Event Coordination
  • Client Engagement
  • Staff Training
  • Cross-Functional Collaboration

Timeline

VIRTUAL ASSISTANT - Salon Pink
05.2022 - 03.2025
LEAVE OF ABSENCE SUE TO COVID/FAMILY LOSS - NA
03.2020 - 05.2022
CATERING ASSISTANT - Gourmondo Co
10.2017 - 03.2020
EVENT SERVICES SUPERVISOR - Temple Di Hirsch Sinai
05.2016 - 10.2017
VENUE COORDINATOR - University of Washington Botanic Gardens
02.2009 - 05.2016
Scriber Lake High School - High School Diploma, General Studies
MELODY TARABOCHIA-CAVERO