Melody Teixeira
Vero Beach,FL
Summary
Hardworking and dependable job seeker, with strong multi-organizational and excellent communication skills, eager to secure Prior Authorization Specialist position. Detail-oriented team player with ability to handle multiple projects simultaneously with a high degree of accuracy. Competent and focused professional with expertise in updating charts and submitting paperwork. Offering 21 years of related experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Scribe and Medical Assistant
Certified Foot And Ankle Specialists
11.2021 - Current
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations and in office procedures. Place orders for various treatment modalities; including laboratory testing, diagnostic imaging, prescriptions and outside referrals.
- Responded to patient inquiries to provide information and resolve issues and concerns.
- Verified medical terminology and codes to deliver accurate and up-to-date information.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records, using eClinicalWorks, for each patient encounter. Maintain lab and diabetic shoe log to ensure receipt and documentation of necessary information.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Facilitated effective communication to insurance companies, in order to obtain authorization for prescriptions, various DMEs, and in office procedures.
- Received consistent positive feedback from both patients and direct supervisor for commitment to providing high quality patient care and helping to promote a positive work environment
- Demonstrated exceptional multitasking abilities by effectively maintaining a high level of accuracy in all documentation efforts.
Medical Assistant and Medical Receptionist
Florida Cancer Specialists
04.2017 - 05.2021
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physician with routine procedures and diagnostic tests. Performed blood draws and administered injections. Triaged phone calls to and from insurance companies, other providers and outside facilities, and patients. Effectively communicated information to and from the provider. Obtained authorization for various procedures and oral medications.
- Facilitated patient care with thorough and accurate documentation of medical histories, vital signs, medications, vital medical records and demographic information. Requested and obtained medical records from outside facilities.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment. Maintained clean, sterile environment in both the exam rooms and the lobby.
Medical Receptionist
Diabetes And Endocrine Associates
04.2013 - 01.2016
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow. Obtained authorization from insurance companies for diagnostic imaging.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
High School Diploma -
Vero Beach High School
Vero Beach, FLNo Degree - Associate of Arts
Indian River State College
Ft. Pierce, FLSkills
- Order and Paperwork Processing
- Experienced in Obtaining Insurance Authorizations for Medications, Diagnostic Imaging and Durable Medical Equipment
- Documentation Skills in EMR
- Strong Communication Skills
- Familiarity of ICD and CPT Codes
- Medical Terminology Proficiency
- Professionalism and Ethics
- Data Entry Expertise
- Clinical support
- Chart Organization and Log Maintenance
- Multitasking Capabilities
- Detail-Oriented Approach
Certification
I.V. Certification
Timeline
Medical Scribe and Medical Assistant
Certified Foot And Ankle Specialists
11.2021 - Current
Medical Assistant and Medical Receptionist
Florida Cancer Specialists
04.2017 - 05.2021
Medical Receptionist
Diabetes And Endocrine Associates
04.2013 - 01.2016
High School Diploma -
Vero Beach High School
No Degree - Associate of Arts
Indian River State College
I.V. Certification
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