Melody Turner
St Louis,MO
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
35
35
years of professional experience
Work History
Medical Assistant
SSM Health DePaul Hospital - St. Louis
08.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
Interventional Pain Institute
08.2021 - 01.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Verified patient insurance coverage and collected required co-payments.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Medical Assistant
Bjc Heathcare
08.2015 - 08.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
Patient Care Technician
Mercy Hospital St. Louis
09.2011 - 02.2015
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Reduced stress for patients and families through effective communication and empathetic support.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
OR Technician Assistant
St. Luke Hospital
04.2004 - 11.2007
- Collaborated with nursing staff to provide optimal patient care before, during, and after surgery.
- Managed efficient turnover of operating rooms between cases by thoroughly cleaning surfaces, replacing linens, and restocking essentials supplies quickly without compromising quality or safety standards.
- Provided exceptional support to other OR staff members when needed, fostering a collaborative work environment that prioritized patient care above all else.
- Safely transported patients to and from the operating room, ensuring comfort and security at all times.
- Ensured proper disposal of biohazard waste materials following surgeries, maintaining a clean and safe work environment.
- Maintained high standards of cleanliness in the operating room, reducing infection risks and promoting patient safety.
- Monitored vital signs and reported abnormalities immediately, facilitating prompt medical intervention when necessary.
- Utilized effective communication skills when interacting with patients, families, and colleagues, promoting a positive work environment for all parties involved.
- Assisted in patient positioning and draping during surgical procedures, ensuring optimal access for surgical teams while maintaining patient dignity.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Transported patients between rooms and appointments or testing locations.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Medic
United States Army Reserve
09.1989 - 04.2004
- Developed comprehensive performance metrics to monitor supply chain efficiency and identify areas for improvement.
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Facilitated smooth transitions between departments during hospital transfers, minimizing potential disruptions in ongoing treatments or evaluations.
- Provided ongoing support to global logistics teams, ensuring timely shipment of products across borders.
- Improved supply chain customer satisfaction ratings through efficient problem resolution.
- Established effective communication channels between departments for seamless supply chain operations.
- Enhanced accuracy in tracking supplies with meticulous record-keeping and regular audits.
- Negotiated better pricing with suppliers by leveraging long-term relationships or volume discounts, resulting in cost savings for the organization.
- Optimized storage solutions for improved organization and easier access to vital medical supplies when needed most urgently.
- Participated actively at local conferences discussing industry updates and networking with potential suppliers, resulting in strategic partnerships.
Patient Care Technician
BJC Hospital
01.2000 - 01.2004
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Medical Assistant
St. Louis School Of Phlebotomy
St Louis, MO06.2015
EMT-B
St Louis Community College of Florissant Valley
St Louis, MO05.2000
High School Diploma -
Vashon High School
St Louis, MO06.1988
Skills
- HIPAA Compliance
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Patient Flow Management
- Data Entry
- Patient Scheduling
- Medical office administration
- Payment Collection
- Patient-focused care
- CPR
- Compassionate caregiver
- Dementia and Alzheimer's knowledge
- Inventory and supply management
- OB/GYN procedures
- Patient bathing
Timeline
Medical Assistant
SSM Health DePaul Hospital - St. Louis
08.2022 - Current
Medical Assistant
Interventional Pain Institute
08.2021 - 01.2022
Medical Assistant
Bjc Heathcare
08.2015 - 08.2021
Patient Care Technician
Mercy Hospital St. Louis
09.2011 - 02.2015
OR Technician Assistant
St. Luke Hospital
04.2004 - 11.2007
Patient Care Technician
BJC Hospital
01.2000 - 01.2004
Medic
United States Army Reserve
09.1989 - 04.2004
Medical Assistant
St. Louis School Of Phlebotomy
EMT-B
St Louis Community College of Florissant Valley
High School Diploma -
Vashon High School
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