Melody Vazquez
Houston
Summary
Dynamic sales professional with extensive experience at Macy's, excelling in customer service and cash handling. Proven ability to enhance store presentation and drive sales through effective merchandising and teamwork. Recognized for maintaining a clean environment and fostering positive customer interactions, contributing to a seamless shopping experience.
Overview
4
4
years of professional experience
Work History
Sales Associate
Macy's
Houston
03.2024 - Current
- Maintained cleanliness of store environment, including floors, windows, and displays.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds, following company policies.
- Assisted customers with product selection, sizing, and styling.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color, or style.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
Team Member
Whole Foods
Houston
07.2022 - 01.2024
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
- Greeted customers and answered questions regarding products and promotions.
- Provided support to team members to ensure all goals were met in a timely manner.
- Sorted, labeled, and dated merchandise to prevent expirations and product losses.
- Counted money in cash drawers and communicated correct amounts to supervisors for reports.
- Notified supervisors of item shortages and organized materials in appropriate locations.
- Participated in team meetings to discuss progress, identify areas of improvement, and brainstorm ideas for new projects or initiatives.
Cashier
Wingstop
Houston
07.2021 - 12.2021
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained deanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided excellent customer service by greeting customers and offering assistance.
Education
Some College (No Degree) - Pharmaceutical Sciences
Houston Community College
Houston, TXSkills
- Equipment Operation
- Cash Handling
- Workplace Safety
- Customer Service
- Flexible Schedule
- Teamwork and Collaboration
- Money Handling
- Effective communication
- Merchandising
- Sales training
- Stocking and receiving
Timeline
Sales Associate
Macy's
03.2024 - Current
Team Member
Whole Foods
07.2022 - 01.2024
Cashier
Wingstop
07.2021 - 12.2021
Some College (No Degree) - Pharmaceutical Sciences
Houston Community College
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