Melody Verdaasdonk
Amherst,NY
Summary
Accomplished Office Manager, Rental, and Real Estate Agent with a proven track record at companies like General Security Inc, and MJ Peterson, enhancing team productivity and client satisfaction through exceptional organizational and customer service skills. Expert in document management and relationship building, successfully managing multiple transactions to increase productivity by over 30%.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Office Manager
Buffalo Alarm
01.2009 - 08.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts receivable transactions regularly to ensure balanced budgets.
Office Manager
General Secuity Inc
12.2005 - 01.2009
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
Property Mgmt, Rent & Licensed Real Estate Agent
MJ Peterson Corp and Real Estate
03.2000 - 11.2004
- Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Implemented effective time management strategies to balance multiple transactions concurrently, resulting in increased productivity and client satisfaction.
- Managed transaction timelines to ensure deadlines were met and deals closed on time, leading to satisfied clients and repeat business.
- Generated new leads through networking events, referrals, and social media marketing efforts.
- Prepared all necessary documents related to real estate transactions, ensuring compliance with legal requirements and industry standards.
- Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
- Contributed to a positive team atmosphere within the brokerage, sharing knowledge and experience with colleagues to promote collective success in meeting sales goals.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Maintained a comprehensive understanding of local real estate market trends, enabling expert guidance for clients'' decision-making processes.
- Negotiated, facilitated, and managed real estate transactions.
Education
Associate of Applied Science - Office Technology
Erie Community College
Williamsville, NY05-1997
Skills
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Clear oral/written communication
- Document management
- Scheduling
- Banking operations
- Computer skills
- MS office
- Decision-making
- Good judgment
- Documentation and reporting
- Professional and courteous
Timeline
Office Manager
Buffalo Alarm
01.2009 - 08.2012
Office Manager
General Secuity Inc
12.2005 - 01.2009
Property Mgmt, Rent & Licensed Real Estate Agent
MJ Peterson Corp and Real Estate
03.2000 - 11.2004
Associate of Applied Science - Office Technology
Erie Community College
Similar Profiles
Jaylen BuddooJaylen Buddoo
Accounts Receivable Clerk at API ALARMAccounts Receivable Clerk at API ALARM
Patrick SamisPatrick Samis
Leach Install Technician at Crime Intervention AlarmLeach Install Technician at Crime Intervention Alarm
Cody LarsenCody Larsen
Fire Alarm Installation and Service Technician at Continental Alarm And DetectionFire Alarm Installation and Service Technician at Continental Alarm And Detection