Years of professional experience
Melody Weaver
Fairfax,VA
Summary
Proactive manager with leadership abilities, strategic planning expertise and problem-solving skills. Skilled at meeting demanding targets by encouraging staff and properly allocating resources. Efficient and well-organized in optimizing coverage to meet operational demands. Skilled in recruiting talent, teaching, training, and retaining staff.
Overview
18
18
11
11
Years of leadership experience
Work History
Store Manager
Gabe's Department Store
Manassas, VA
08.2023 - Current
- Developed strategies to maximize sales and profitability.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
Merchandise Manager
Gabe's
Harrisonburg, VA
04.2022 - 08.2023
General Merchandise Coach
Walmart
Harrisonburg, VA
03.2017 - 06.2022
- Served as Manager on Duty, in charge of the entire store.
- Oversaw day-to-day store operations.
- Managed store inventory and used reporting to combat shrink.
- Coordinated schedules and assigned associates' shifts for the entire store.
- Trained new associates on company processes and procedures.
- Enforced company policies and procedures.
- Complied with health regulations, sanitation guidelines, and safety procedures for the store to promote a safe and clean shopping environment for customers.
- Resolved customer complaints to drive positive customer experiences.
- Recruited and interviewed potential candidates.
- Oriented and trained new staff.
- Led and developed teams by teaching, training, and touring store, and providing feedback.
- Trained and developed supervisors to meet company goals.
Department Manager
Wal-Mart Store
Luray, VA
01.2016 - 03.2017
Sales Associate
Walmart
Luray, VA
08.2006 - 08.2010
Education
Bachelor of Arts - Psychology
George Mason University
Fairfax, VA12.2012
Skills
- Team Leadership
- Human Resource Management
- Reviewing and evaluating P&L statements
- Adapting to new technology and company initiatives
- Customer service skills
- Judgment and decision making
- Complex problem solving
- Resolving customer complaints
- Operations Improvement
- Performance Tracking and Evaluations
- Recruiting and Hiring, Employee Training
- Supply Ordering
- Retail Inventory Management
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