Melody Williams
Gary,IN
Summary
I am an office professional with experience in the healthcare, accounting, and customer service. My experience includes patient care and customer service, office management (reception, administrative and clerical duties related to billing, payroll and employee benefits). Having been a military spouse for many years and working as a temporary employee as a result, I've enjoyed success among many disciplines through due to the ability to pay attention to detail, learn quickly, remaining flexible, organize and maintain a positive attitude. I look forward to using these qualities with to both grow and become a valued team member.
Overview
20
20
years of professional experience
Work History
Scheduler/Prior Auth and Ins Specialist
Wayzata Children's Clinic
12.2021 - 10.2022
- Schedules appointments for Design Consultants to do complete in-home inspections to make a proper assessment and offer solutions
- Communicates with management daily
- Maintains assigned work space in an organized and clean manner
- Professional appearance at all times
- Verified and submitted timekeeping information for accurate and efficient payroll processing
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered phone promptly and directed incoming calls to correct offices
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Completed clerical tasks such as filing, copying and distributing mail
- Interacted with customers by phone, email or in-person to provide information
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Answered central telephone system and directed calls accordingly
- Data Entry
- Create and Maintain Reports
- Various Administrative Duties
- Processed Payroll
- Plan Company Events
- Accounts Receivable and Payable
- Order Office Supplies
- Schedule Appointments
- Answer Phones
- Mail Merges
- Research
- Create Data Reports
- Assist Account Executives as Needed
Payroll Specialist
Cantel Medical
09.2019 - 10.2020
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Maintained employee confidence and protected payroll operations by keeping information confidential
- Processed new hire paperwork and documents
- Maintained payroll information by calculating, collecting and entering data
- Verified timekeeping records and handled any discrepancies with employees
- Updated employee banking records when it was necessary
- Checked accrued hours against listed hours for leave time
- Researched and resolved time discrepancies
- Managed payroll processing for US and International employees
- Processed wage garnishment's and child support
- Processed Payroll in ADP Vantage, Streamline, and other ADP products
Event Coordinator
Kelly Services
05.2019 - 09.2019
- Manage administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions
- Negotiates with event sponsors and outside vendors to obtain the best value for the investment
- Speaks with homeowners in a public setting to gather information about the condition of their windows and subsequent needs
Payroll Clerk
Commercial Furniture Services
01.2018 - 04.2019
Office Assistant
Office Team
02.2003 - 02.2015
Office Manager
Seaward Marine Svc
08.2008 - 09.2009
Project Manager
Northern Trust Bank Wealth Management
03.2003 - 03.2004
Education
Accounting -
Chicago State University
Chicago, ILNursing - undefined
San Diego Mesa College
San Diego, CADiploma - Medical Administrative Assisting
Olympia College
Chicago, ILSkills
- Client-specific scheduling
- Schedule verification
- Medical terminology
- Patient scheduling
- Telephone etiquette
- Customer service
- Insurance verification
- Microsoft Office Suite
- Patient registration
- Payroll processing
- Computer skills
Timeline
Scheduler/Prior Auth and Ins Specialist
Wayzata Children's Clinic
12.2021 - 10.2022
Payroll Specialist
Cantel Medical
09.2019 - 10.2020
Event Coordinator
Kelly Services
05.2019 - 09.2019
Payroll Clerk
Commercial Furniture Services
01.2018 - 04.2019
Office Manager
Seaward Marine Svc
08.2008 - 09.2009
Project Manager
Northern Trust Bank Wealth Management
03.2003 - 03.2004
Office Assistant
Office Team
02.2003 - 02.2015
Nursing - undefined
San Diego Mesa College
Accounting -
Chicago State University
Diploma - Medical Administrative Assisting
Olympia College
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