Summary
Education
Timeline
Skills
Work History
Overview
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Melody Williams

Pensacola,FL

Summary

Server:   highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.

Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.


Server bringing a strong work ethic, interpersonal skills and customer service expertise.

Education

Bachelor of Science - Education

University of West Florida
Pensacola, FL
1996

Timeline

Nanny

Private Family
06.2013 - 03.2015

Deli Clerk/Prepared Foods

Whole Foods
05.2012 - 06.2013

Deli Clerk

Langenstein's Grocery
09.2007 - 12.2010

Salesperson/Grill Operator/Expo/Hostess

Waffle House
10.1989 - 06.2007

Bachelor of Science - Education

University of West Florida

Skills

  • Organized and efficient server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Cash handling expert
  • Cash handling expert
  • Courteous, professional demeanor
  • High energy
  • Flexible schedule capability
  • Guest relations professional
  • Up-selling capability

Work History

Nanny

Private Family
Fort Walton Beach, FL
06.2013 - 03.2015

Managed all matters of the household including care of the baby, shopping, cooking and animal care.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Deli Clerk/Prepared Foods

Whole Foods
Arabella Station, New Orleans
05.2012 - 06.2013
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on sale and built sales on specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the store's products.
  • Quickly recorded transactions to deliver prompt service.
  • Routinely cleaned work areas, glassware throughout each shift and in store closing nightly.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Deli Clerk

Langenstein's Grocery
Arabella, New Orleans, LA
09.2007 - 12.2010
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the store's menu and products.
  • Quickly recorded transactions to deliver prompt service.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests while demonstrating thorough knowledge of the food and ingredients.
  • Resolved guest complaints quickly and efficiently.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Delivered quality service by providing a warm and welcoming environment.
  • Assisted co-workers whenever possible.
  • Maintained complete knowledge of store inventory, including daily specials.

Salesperson/Grill Operator/Expo/Hostess

Waffle House
Okaloosa Island, FL
10.1989 - 06.2007
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded  to deliver prompt service.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Verified cash drawer against the day’s receipts.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Resolved guest complaints quickly and efficiently.
  • Delivered quality service by providing a warm and welcoming environment.
  • Assisted co-workers whenever possible.
  • Operated all kitchen equipment adeptly.
  • Consistently kept kitchen areas clean and free of debris and water.
  • Routinely removed trash and debris from restaurant.
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
  • Sorted, soaked and washed flatware.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Maintained high standards of cleanliness and sanitation.

Overview

25
25
years of professional experience
Melody Williams