Server: highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.
Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Server bringing a strong work ethic, interpersonal skills and customer service expertise.
Education
Bachelor of Science - Education
University of West Florida
Pensacola, FL
1996
Timeline
Nanny
Private Family
06.2013 - 03.2015
Deli Clerk/Prepared Foods
Whole Foods
05.2012 - 06.2013
Deli Clerk
Langenstein's Grocery
09.2007 - 12.2010
Salesperson/Grill Operator/Expo/Hostess
Waffle House
10.1989 - 06.2007
Bachelor of Science - Education
University of West Florida
Skills
Organized and efficient server
Quick problem solver
Thrives in fast-paced environment
Committed team player
Cash handling expert
Cash handling expert
Courteous, professional demeanor
High energy
Flexible schedule capability
Guest relations professional
Up-selling capability
Work History
Nanny
Private Family
Fort Walton Beach, FL
06.2013 - 03.2015
Managed all matters of the household including care of the baby, shopping, cooking and animal care.
Deli Clerk/Prepared Foods
Whole Foods
Arabella Station, New Orleans
05.2012 - 06.2013
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on sale and built sales on specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the store's products.
Quickly recorded transactions to deliver prompt service.
Routinely cleaned work areas, glassware throughout each shift and in store closing nightly.
Immediately reported accidents, injuries or unsafe work conditions to manager.
Developed and maintained positive working relationships with others to reach business goals.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Deli Clerk
Langenstein's Grocery
Arabella, New Orleans, LA
09.2007 - 12.2010
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the store's menu and products.
Quickly recorded transactions to deliver prompt service.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Immediately reported accidents, injuries or unsafe work conditions to manager.
Developed and maintained positive working relationships with others to reach business goals.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Guided guests while demonstrating thorough knowledge of the food and ingredients.
Resolved guest complaints quickly and efficiently.
Received frequent customer compliments for going above and beyond normal duties.
Delivered quality service by providing a warm and welcoming environment.
Assisted co-workers whenever possible.
Maintained complete knowledge of store inventory, including daily specials.
Salesperson/Grill Operator/Expo/Hostess
Waffle House
Okaloosa Island, FL
10.1989 - 06.2007
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Set dining tables according to type of event and service standards.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Quickly recorded to deliver prompt service.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Immediately reported accidents, injuries or unsafe work conditions to manager.
Developed and maintained positive working relationships with others to reach business goals.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Provided friendly and attentive service.
Inventoried and restocked items throughout day.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Verified cash drawer against the day’s receipts.
Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
Resolved guest complaints quickly and efficiently.
Delivered quality service by providing a warm and welcoming environment.
Assisted co-workers whenever possible.
Operated all kitchen equipment adeptly.
Consistently kept kitchen areas clean and free of debris and water.
Routinely removed trash and debris from restaurant.
Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
Sorted, soaked and washed flatware.
Bussed and reset tables and kept dining room and work areas clean.
Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
Maintained high standards of cleanliness and sanitation.