Melody Moorefield Nelson
Lake Wylie,SC
Summary
Resourceful Software Test Engineer with over 10-years background in defining required tests, running tests, gathering test data and identifying defects. Adept at providing thorough feedback to developers and developing and implementing quality assurance metrics. Reliable and hardworking with effective oral and written communication skills.
Overview
15
15
years of professional experience
Work History
Software Test Engineer
Ally Financial Company
Charlotte, North Carolina
10.2017 - Current
- Responsible for testing in Waterfall and Agile methodology
- Responsible for creating task, pointing stories within Version One/JIRA application
- Responsible for Cypress Automation testing for stories being tested
- WCAG 2.0 testing for Mobile and Desktop application
- Responsible for validation GUI screens for Mobile devices and Desktop
- Responsible for creating process flows for regression testing
- Identify journey testing for each release/sprint
- Attending meetings with project stakeholders to discuss requirements for the releases
- Responsible for updating scripts within HP ALM 12.01/QTest for passed or failed for the particular release.
- Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
- Created accurate and successful test scripts to manage automated testing of certain products and features.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Designed testing scenarios for usability testing.
UAT Tester – Sr. Consultant
Wells Fargo
Charlotte, NC
04.2016 - 10.2017
- Responsible for creating test cases from the requirements given for LOB
- Responsible for testing in Waterfall methodology
- Manual testing for Validation Framework application
- Peer review other teammates test cases
- Identify regression scripts for each release
- Attending meetings with LOB to discuss requirements for the releases
- Responsible for updating scripts within Quality Center for passed or failed for the particular releases.
Team Manager – Business Technology Analyst
Bank Of America
Charlotte, North Carolina
09.2010 - 04.2016
- Responsible for creating task, pointing stories within Rally application
- Responsible for testing in an Agile methodology
- Testing the Military Benefits application from Appian to Pega platform
- Peer review team members test scripts for accuracy of the acceptance criteria’s that is within Rally
- Training new teammates that are onboard to the team
- Create test plan and traceability matrix for test scripts using the BRD and LLD/HLD documentation for Commit application
- Create test plans from design documentation for Military Benefits Application
- Create test plans from design documentation for Deceased Customers within the banking system
- Review with project team and business leaders the test plan emphasizing test requirements
- Identify regression scripts for each release
- Attending meetings with LOB to discuss requirements for the releases
- Responsible for communicating to offshore and near shore teams information regarding the releases for testing
- Responsible for sending out status to the team regarding the progress of the project
- Responsible for approving and validating accurate time for associates
- Participate in UAT with inputting defects or passing scripts within Quality Center
- Responsible with uploading documents into Discovery
- Responsible for estimates on project releases
- Responsible for updating scripts within Quality Center for passed or failed for the particular releases.
- Responsible for having less than 2% defects in production after releases.
QA Analyst – Sr. Consultant
BB&T
Charlotte, North Carolina
11.2008 - 09.2010
- Create test plans from design documentation for a Cash Management Online Application
- Create test scripts within an excel document using the SDLC philosophy
- Document defects within Sharepoint application using the SDLC philosophy
- Responsible for manual testing of Cash Management Online application within UAT environment
- Participate in the defect testing meetings to ensure all defects are correctly identified and fixed within SIT environment
- Validate data used for testing is accurate for UAT environment
- Create test transactions and run tests to find errors and confirm programs that were developed within the UAT environment.
- Analyzed and tested different builds to identify, trace and help resolve bugs.
QA Analyst – Sr. Consultant
Wachovia Bank
Charlotte, NC
10.2007 - 09.2008
- Create test plans from design documentation for a Leaves of Absence Project
- Create Human Resource test scripts within Quality Center application using the SDLC philosophy
- Documented defects within Quality Center application using the SDLC philosophy
- Responsible for manual testing of HR application within SIT environment
- Responsible for leading the defect testing meeting to ensure all defects are correctly identified and fixed within SIT environment
- Responsible with coordinating with off shore team to make sure that testing being done is accurate and documented within SIT environment
- Validate data used for testing is accurate for SIT environment
- Create test transactions and run tests to find errors and confirm programs that were developed within the SIT environment., Create test plans from design documentation for a Vendor Management Project
- Create Human Resource test scripts within Quality Center application using the SDLC philosophy
- Documented defects within Quality Center application using the SDLC philosophy
- Responsible for manual testing of HR application within SIT environment
- Validate data used for testing is accurate for SIT environment
- Assist with coordinating and testing of UAT environment of the Vendor Management Project
- Create test transactions and run tests to find errors and confirm programs that were developed within the SIT environment.
- Analyzed and tested different builds to identify, trace and help resolve bugs.
- Create test plans from design documentation for a Leaves of Absence Project.
- Responsible with coordinating with off shore team to make sure that testing being done is accurate and documented within SIT environment.
QA Analyst – Sr. Consultant
CareFirst – BCBS of Maryland
Washington, DC
04.2007 - 08.2007
- Created Healthcare test scripts within Quality Center application using the SDLC philosophy.
- Analyzed and tested different builds to identify, trace and help resolve bugs.
- Created different group plans within Facets for testing in the Unit environment.
- Documented defects within Quality Center application using the SDLC philosophy
- Validate membership table within Microsoft Access
- Validate membership letters for accuracy.
Education
Bachelor of Business Administration - Management
North Carolina Central University
Certification in Computer Technology - Information Technology
ECPI Technology School
Charlotte, NCMortgage Loan Processor -
Central Piedmont Community College
Certification of Accounting - Accounting
Central Piedmont Community College
Charlotte05.2017
VP of Membership Management of - undefined
BDPA
2010
Skills
- Cypress, Mercury Quick Test Pro, Quality Center, PVCS Tracker
- NET, FACETS, Appian
- PeopleSoft, SharePoint, MS Office, NT, Mainframe(Rumba), and Oracle SQL Server
- Test Strategies and Coverages
- Scripting and Documentation
- Defect Tracking and Reporting
- Time Management
- Cross Browser Compatibility
- Scenarios and Use Cases
- Test Plans and Test Methodologies
- Strong Problem Solver
- Standards and Security Compliance
- Application Testing
- Results and Deadline-Driven
- Requirements Specifications
- Scrum Methodology
- Providing Feedback
- Software Development Tools: JIRA, Confluence, Rally, Pega
- Agile Best Practices
- Compliance Testing
- IOS and Android Testing
- Web and Mobile Application QA
Additional Information
- Awards: , Bank of America Gold Award (2013) Bank of America Sliver Award (2011, 2012, 2014, 2015) Bank of America Bronze Award (2013)
Timeline
Software Test Engineer
Ally Financial Company
10.2017 - Current
UAT Tester – Sr. Consultant
Wells Fargo
04.2016 - 10.2017
Team Manager – Business Technology Analyst
Bank Of America
09.2010 - 04.2016
QA Analyst – Sr. Consultant
BB&T
11.2008 - 09.2010
QA Analyst – Sr. Consultant
Wachovia Bank
10.2007 - 09.2008
QA Analyst – Sr. Consultant
CareFirst – BCBS of Maryland
04.2007 - 08.2007
Bachelor of Business Administration - Management
North Carolina Central University
Certification in Computer Technology - Information Technology
ECPI Technology School
Mortgage Loan Processor -
Central Piedmont Community College
Certification of Accounting - Accounting
Central Piedmont Community College
VP of Membership Management of - undefined
BDPA
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