Melona B Whitelaw
San Bernardino,CA
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and client/patient service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
2025
2025
years of professional experience
Work History
In-Home Supportive Services Provider
In-Home Supportive Services
Riverside, CA
08.2023 - Current
- Provided in-home personal care services such as bathing, dressing and grooming to elderly clients.
- Assisted with meal preparation, medication reminders, light housekeeping and laundry for the clients.
- Transported clients to medical appointments and other errands as required.
- Maintained accurate records of client activities, medications administered, vital signs and any changes in health status.
- Responded promptly to emergency situations using established protocols for critical incidents.
- Assisted with activities of daily living including toileting, ambulation and transferring patients safely from bed to wheelchair or chair to toilet.
- Collaborated with healthcare professionals such as doctors, nurses and social workers regarding patient care plans.
- Performed light housekeeping duties such as changing linens, vacuuming carpets or dusting furniture.
- Developed meaningful relationships with clients by providing emotional support when needed.
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Maintained clean and well-organized environment for client happiness and safety.
- Participated in continuing education classes and seminars related to In-Home Supportive Services Provider role.
Intake Co-ordinator, Admin Lead
In Home Health, Inc.
Colton, CA
02.2018 - Current
- Maintained accurate records of all intake activities and services rendered.
- Trained new employees on proper protocols for responding to incoming inquiries.
- Answered phone calls to provide assistance, information and medical personnel access.
- Compiled physical and digital documents, charts and reports.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Resolved patients complaints or answered patients questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Computed balances, totals or commissions to support accounting team.
In-Home Supportive Services Provider
In-Home Support Services
San Bernardino, CA
02.2016 - 08.2024
- Provided in-home personal care services such as bathing, dressing and grooming to elderly clients.
- Assisted with meal preparation, medication reminders, light housekeeping and laundry for the clients.
- Transported clients to medical appointments and other errands as required.
- Maintained accurate records of client activities, medications administered, vital signs and any changes in health status.
- Monitored clients' physical condition by observing skin color, temperature and pulse rate. Performed IVs through a PICC line.
- Responded promptly to emergency situations using established protocols for critical incidents.
- Assisted with activities of daily living including toileting, ambulation and transferring patients safely from bed to wheelchair or chair to toilet.
- Collaborated with healthcare professionals such as doctors, nurses and social workers regarding patient care plans.
- Performed light housekeeping duties such as changing linens, vacuuming carpets or dusting furniture.
- Developed meaningful relationships with clients by providing emotional support when needed.
- Ensured compliance with state regulations related to In-Home Supportive Services Provider role.
- Participated in continuing education classes and seminars related to In-Home Supportive Services Provider role.
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
In-Home Supportive Services Provider
In-Home Supportive Services
San Bernardino, CA
Education
Some College (No Degree) - Associates in Medical And Dental Nursing Assistant
Negros Oriental State University
PhililippinesSkills
- Personal Hygiene Assistance
- First Aid Training
- Feeding Assistance
- Medication Management
- Compassionate Caregiving
- Mobility support
- Toileting assistance
- Meal Preparation
- Medical Equipment Operation
- Emotional Support
- Appointment Scheduling
- Errand running
- Ambulation Assistance
- Light Housekeeping
- Patient Transport
- Housekeeping
- First aid and safety
- Compassionate client care
- Vital signs monitoring
Affiliations
- I do copying, scanning, faxing and using Microsoft 365 with spreadsheet's included.
Languages
English
Professional
Chinese (Cantonese)
Limited
Filipino
Full Professional
References
References available upon request.
Timeline
In-Home Supportive Services Provider
In-Home Supportive Services
08.2023 - Current
Intake Co-ordinator, Admin Lead
In Home Health, Inc.
02.2018 - Current
In-Home Supportive Services Provider
In-Home Support Services
02.2016 - 08.2024
In-Home Supportive Services Provider
In-Home Supportive Services
Some College (No Degree) - Associates in Medical And Dental Nursing Assistant
Negros Oriental State University
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