Melonee Asuncion
Plano
Summary
- To pursue a career in the Customer Service Industry where my strengths and experience can be utilized to maximize productivity and ensure customer satisfaction.
- Summary of Qualifications:
- Ability to work well with others Dependable, team player, fast learner
- Able to encourage and motivate others Good leadership skills, great communicator Checked in patients, verified demographics and medical insurance
- Collected and input patient medical history and current medications Electronically scanned and filed medical records Answered phones, scheduled appointments, took patient vitals, updated medical charts
- Sanitized surgical tools in Autoclave
- Performed blood draws Assisted in surgical and non-surgical procedures such as Botox, laser facials, lip injections Greeted customers and provided menu selection assistance Took food and drink orders, delivered food to tables, cleaned tables and sections periodically Provided excellent customer service, operated cash register, price adjustment key holder Answered inbound sales calls, organized team sales activities Electronically constructed flooring diagrams, closed sales calls, collected payments Operated multiline phone system, sold and booked vacation packages Printed and sent invoices to quests, collected deposits and final payments Generated weekly inventory and reported to wholesalers and travel agents Assisted customers with product information, handled returned items and customer complaints Closed and balanced all cash registers, prepared nightly safe drop for bank deposit Prepared daily sales report for corporate office.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
Work History
Server /Coffee Barista
The Bloom Lounge
Plano
02.2024 - Current
- Greet and welcome guests, help educate customer on menu items and assist with taking food and drink orders.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Making coffee as the barista I prioritized multiple tasks in dynamic environment and stayed calm and composed.
Medical Assistant
US Dermatology
Dallas
11.2022 - 11.2023
- Checked in patients, verified demographics and medical insurance
- Collected and input patient medical history and current medications
- Electronically scanned and filed medical records
- Answered phones, scheduled appointments, took patient vitals, updated medical charts
- Sanitized surgical tools in Autoclave
- Performed blood draws
- Assisted in surgical and non-surgical procedures such as Botox, laser facials, lip injections
Medical Assistant
Safework Covid testing
Richardson
06.2021 - 06.2022
Medical Assistant
Sanitas Medical Center
Plano
11.2020 - 06.2021
Medical Assistant
Beautiful Faces
Waianae
12.2019 - 11.2020
Server
Outback Steakhouse
Dallas
08.2018 - 08.2019
- Greeted customers and provided menu selection assistance
- Took food and drink orders, delivered food to tables, cleaned tables and sections periodically
Sales Representative
The Home Depot
Addison
03.2006 - 03.2007
- Provided excellent customer service, operated cash register, price adjustment key holder
- Answered inbound sales calls, organized team sales activities
Reservation Agent
The Kapalua Villas
Lahaina
06.2002 - 06.2005
- Operated multiline phone system, sold and booked vacation packages
- Printed and sent invoices to guests, collected deposits and final payments
Cashier/ Supervisor
Office Max
Kahului
06.2001 - 06.2005
- Closed and balanced all cash registers, prepared nightly safe drop for bank deposit
- Prepared daily sales report for corporate office.
Education
Kaplan College, Dallas, TX
Dallas, Tx , Tx 06.2013 - 07.2014
Waianae HighSchool
Waianae, HawaiiSkills
- Customer service
- MS Word
- Internet
- Operate Autoclave
- Taking vitals
- Phlebotomy
- Problem solving
- Teamwork
- Leadership
- Communication
References
Available upon request
Timeline
Server /Coffee Barista
The Bloom Lounge
02.2024 - Current
Medical Assistant
US Dermatology
11.2022 - 11.2023
Medical Assistant
Safework Covid testing
06.2021 - 06.2022
Medical Assistant
Sanitas Medical Center
11.2020 - 06.2021
Medical Assistant
Beautiful Faces
12.2019 - 11.2020
Server
Outback Steakhouse
08.2018 - 08.2019
Kaplan College, Dallas, TX
06.2013 - 07.2014
Sales Representative
The Home Depot
03.2006 - 03.2007
Reservation Agent
The Kapalua Villas
06.2002 - 06.2005
Cashier/ Supervisor
Office Max
06.2001 - 06.2005
Waianae HighSchool