Dedicated Nursing Informatics professional with 15+ years of nursing experience and 12 years of Air National Guard IT leadership. Expertise in clinical informatics, EHR optimization, clinical applications, workflow improvement, and data analytics. Proven ability to bridge clinical and technical teams, optimize healthcare technology, and improve patient outcomes through innovative, data-driven solutions.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Rehabilitation Unit Nurse Manager
Encompass Health Rehabilitation Hospital
Murrells Inlet, South Carolina
06.2025 - Current
Directed daily nursing operations by managing staffing, scheduling, budgeting, and resource allocation while developing and implementing policies, collaborating with interdisciplinary teams, and optimizing workflows to improve patient care, operational efficiency, and regulatory compliance.
Monitored patient outcomes and quality indicators to enhance service delivery standards, with a current satisfaction score of 100%.
Ensured adherence to safety protocols and regulatory requirements in nursing practices.
Recruited, interviewed, hired, onboarded, coached, and evaluated nursing staff by providing performance management, mentorship, and formal counseling to build a high-performing, engaged team.
Developed audits and charts for visual reporting to senior leadership for Stroke compliance, blood transfusion, falls, and Acuity Care Transfers.
Care Manager
McLeod Seacoast Hospital
Little River, SC
02.2024 - 06.2025
Implemented evidence-based practice initiatives for high-risk conditions, including sepsis, pneumonia, and acute myocardial infarction, improving clinical outcomes and ensuring adherence to quality care standards.
Collaborated with Clinical Documentation Improvement (CDI), coding, billing, and physicians to identify gaps in NSTEMI documentation and coding, streamline clinical documentation workflows, improve coding accuracy and reimbursement compliance, and recover significant lost revenue for the hospital.
Led quality improvement initiatives by leveraging clinical data analytics to identify care gaps, optimize patient care plans, enhance patient satisfaction, and reduce hospital readmissions.
Utilized Epic electronic health record systems to support clinical decision-making, monitor patient outcomes, and improve the accuracy and efficiency of patient data management
Rehabilitation Unit Nurse Manager
Encompass Health Rehabilitation Hospital
Murrells Inlet, South Carolina
06.2022 - 02.2024
Provided comprehensive rehabilitation care, working alongside physical therapists and other healthcare providers to develop and track individualized patient care plans.
Utilized Cerner to document patient progress, ensuring real-time updates and seamless communication among care teams.
Educated patients and families on physical, mental, and emotional aspects of recovery, fostering empowerment through self-care techniques.
Public Health Nurse II - School Nurse
Cabarrus Health Alliance
Concord, NC
08.2017 - 01.2022
Managed student health needs, conducting health screenings and interventions for physical and mental health.
Delivered health education programs, promoting wellness and disease prevention across the school district.
Conducted health assessments to identify community health needs and develop targeted interventions.
Educated individuals on disease prevention, healthy lifestyles, and available health resources.
Advocated for policy changes to improve community health outcomes and access to services.
Led response efforts during public health emergencies, coordinating resources and communication strategies
Neonatal Intensive Care Nurse
Atrium Health/Novant Health
Charlotte, NC
03.2011 - 08.2017
Delivered advanced, critical care for neonates in both Level II & IV NICUs, specializing in high-acuity cases.
Collaborated with neonatologist, pediatricians, and families to develop and implement comprehensive care plans, enhancing outcomes for premature and critically ill newborns.
Provided specialized nursing care in NICU unit, focusing on high-acuity needs and patient stability.
IT Specialist/Computer Specialist
North Carolina/ Maine Air National Guard
Charlotte, NC
12.1993 - 01.2004
Led integration, configuration, and optimization of IT systems across multiple units, improving operational readiness, system reliability, and mission-critical performance through enhanced infrastructure management, proactive monitoring, and process automation.
Managed enterprise IT infrastructure including servers, networks, hardware, software, audiovisual systems, and secure access controls, ensuring system availability, cybersecurity compliance, and minimal downtime in high-pressure operational environments.
Provided end-user support and helpdesk management using ticketing systems to prioritize, troubleshoot, and resolve complex hardware and software issues, while delivering end-user training that increased productivity and reduced recurring technical problems.
Directed IT governance and knowledge operations as an Information Management Superintendent, overseeing records management, FOIA and Privacy Act compliance, documentation standards, and workflow optimization while mentoring personnel and driving continuous process improvement.
Application Specialist/Project Manager
Atrium Healthcare
Charlotte, North Carolina
2006 - 2008
Facilitated Cerner go-live through at-the-elbow support, troubleshooting issues, and training clinical staff for user adoption.
Collaborated with IT teams to ensure seamless system integrations.
Supported data migration processes during software upgrades and modifications.
Diagnosed complex technical issues related to clinical applications and proposed effective solutions.
Conducted regular system updates and maintenance to achieve optimal performance.
Led project planning sessions to define clear scope and objectives.
Managed project timelines by tracking progress and adjusting schedules accordingly.
Monitored project progress to ensure timely delivery of deliverables meeting quality standards.
Education
Master of Science - Health Informatics
Western Governors University
Salt Lake City, UT
04-2026
Bachelor of Science - Nursing
Chamberlain College of Nursing
03-2016
Skills
Quality improvement initiatives
Clinical documentation improvement
Health data analytics
Quality improvement
Phone etiquette
Goal oriented
Spreadsheet tracking
Communication skills
Teamwork skills
Business ethics
Excellent communication
Time management abilities
Certification
Registered Nurse
BLS and ACLS
Accomplishments
Presidential Honors at Chamberlain School of Nursing