Melonie Lingo
Cumming,GA
Summary
Detail-oriented trip secretary with expertise in trip planning, communication, and compliance. Proven ability to efficiently manage transportation logistics while ensuring safety and adherence to protocols.
Overview
22
22
years of professional experience
Work History
Activity Trip Coordinator
Forsyth County Schools
Cumming, GA
07.2020 - Current
- Coordinated transportation for student field trips and educational excursions.
- Trip management by following transparent protocols and procedures.
- Frequent correspondence with school staff in all 42 schools.
- AR: Invoice schools for billable trips. Process and post payments.
- Manage drivers' bids of interest and assign trips based on the number of trips drivers have already been awarded.
- Update the Activity Trip Control employee webpage for drivers and monitors to view open/available trips, the trip bid submittal form, a list of assigned trips, and the trip check-in form, so drivers can check in for their trips at least 2 hours prior to the scheduled departure time, and the trip voucher itinerary submittal form for drivers to submit their time and mileage for payroll and billing purposes.
- Update the department employee website, which provides drivers' forms, guidelines, Code of Conduct, bus service schedules, payroll, calendars, and social media links.
- Weekend trip on-call for urgent trip related matters
Transportation Reception and Bookkeeper
Forsyth County Schools
Cumming, GA
08.2016 - 07.2020
- Answer incoming calls from employees, students' parents, vendors, and the general public in a polite and pleasant manner.
- Greet all incoming visitors, guests, employees, and vendors respectfully and professionally, directing them to the proper person.
- Checked voice mail messages left in the department's general mailbox on a routine basis, and distributed those messages needing immediate attention accordingly, or answered them directly if appropriate.
- Knowledgeable and current on activities, programs, and events.
- Plan and organize office events.
- New vendor search and approval from Procurement.
- Generated purchase orders to obtain approval from the Procurement and Finance departments.
- Processed accounts payable transactions.
- Ensured accuracy in all accounting entries and records.
- Update GIS/ArcMap for drivers' route maps.
Regular Ed and Special Needs Bus Driver
Forsyth County Schools
Cumming, GA
03.2008 - 05.2016
- Ensured safe transport by following established routes and schedules.
- Operated school buses for special needs students with care and attention.
- Communicated effectively with parents and school staff regarding student needs.
- Maintained bus cleanliness.
- Student management to create a safe, orderly, and respectful environment.
- Completed required training on safety protocols and emergency procedures consistently.
- Responded to emergency situations in a timely manner according to established protocols.
- Trained new drivers on proper operating procedures for special needs buses.
- Performed daily pre- and post-trip bus inspections before and after operation to ensure its roadworthiness and to comply with protocol.
- Provided assistance to disabled passengers as needed during route stops and transfers.
- Organized seating arrangements for students based on individual needs.
- Communicated effectively with dispatchers and other personnel regarding trip delays, medical emergencies and issues.
- Drove field trips avoiding delays by researching appropriate routes ahead of time.
- Drove mid-day pre-k and summer school routes
- Lead driver for four years, covering routes for driver call-outs, personal leave, and FMLA, etc.
Substitute Teacher, K-12
Forsyth County Schools
Cumming, GA
08.2003 - 03.2008
- Managed classroom behavior to create a positive learning environment for all students.
- Followed lesson plans provided by the teacher for students in grades K-12.
- Provided individualized support to students requiring additional assistance or guidance.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Provided feedback to teachers on student behavior and performance in the classroom.
- Established positive relationships with administrators, teachers and parents.
- Supervised lunchroom duties, playground activities, field trips and after-school programs.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Requested as substitute teacher based on excellent referrals and trusted performance.
Education
Secretarial And Office Administration Courses
UNG Formerly Gainesville State College
Oakwood, GA02-1990
Skills
- Microsoft 365
- Finalsite website editor
- Microsoft Forms
- CDL with passenger endorsement
- Trip planning and management
- Invoice and payment processing
- Attention to detail
- Problem solving
- Effective communication
- Emergency preparedness
Timeline
Activity Trip Coordinator
Forsyth County Schools
07.2020 - Current
Transportation Reception and Bookkeeper
Forsyth County Schools
08.2016 - 07.2020
Regular Ed and Special Needs Bus Driver
Forsyth County Schools
03.2008 - 05.2016
Substitute Teacher, K-12
Forsyth County Schools
08.2003 - 03.2008
Secretarial And Office Administration Courses
UNG Formerly Gainesville State College