Melonie Watkins
Chesapeake,VA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
23
23
years of professional experience
Work History
Senior Manager
Apple
Virginia Beach, VA
04.2015 - 10.2023
- Senior over Commercial Operations which includes driving sales revenue goals, training and development, coaching managers, business strategy and planning, operations inventory control , talent planning, store leadership meetings, and store scheduling process.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Senior over People experience which includes hiring, staffing, training and development, Coaching, and performance management.
- Leveraged Market Recruiter to create a balance of talent , skills set, and diversity for candidates. Liaised between multiple business divisions to improve communications.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Structured compensation and benefits while also updating the training processes by reviewing existing documentation, leveraging feedback from associates and trainers , and leadership observations to market conditions and budget demands.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Developed proposals and presentations for internal and external audiences.
- Established store routines and strategies to achieve operational performance and sales goals.
- Provided strong leadership to enhance team productivity and morale.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
Store Manager
Target
Snellville, GA
04.2001 - 04.2015
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Recruited and oversaw personnel to achieve performance and quality targets.
- Developed and implemented strategic project plans to meet business objectives.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Mitigated business risks by working closely with staff members and assessing performance.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
Bachelor of Science -
Hampton University
Hampton, VASkills
- Strong interpersonal skills required to work effectively with people at all levels within any organization
- Ability to work effectively in an atmosphere on multiple projects, shifting priorities and deadlines
- Coaching Performance
- Recruiting and Retaining Talent
- Lead Assessor for Target Leadership Academy
- Supervised successful Fresh Produce remodel
- Golden Contribution Awards; achieving sales, payroll, and controllable expenses
- Master Trainer Certified
- Point Person for de-commission of Apple Store
- Consistently Ranked top ten stores for KPI performance metrics
Areas of Expertise
- District Safety Captain
- New Store Openings
- Store De-Commission
- Master Trainer Certified
- Inclusion and Diversity Leader
- Coach the Coach Certified
Timeline
Senior Manager
Apple
04.2015 - 10.2023
Store Manager
Target
04.2001 - 04.2015
Bachelor of Science -
Hampton University