Melonie M. Smith
Summary
Compassionate Children's Service Worker offering5-years of background focusing on family issues and working with families to advise, educate and offer services geared toward stabilizing children's living situations. Respectful and courteous professional trained in the areas of abuse and neglect. Up-to-date knowledge of crisis intervention technique.. Well-versed in determining needed services and conducting thorough home visits. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Children's Services Worker
Henry County Children's Division
10.2022 - Current
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
- Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
- Provided crisis intervention and case management services to child, family and legal guardians.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Developed and maintained strong relationships with community resources for successful referrals.
- Collaborated with other professionals to plan and coordinate care for clients.
- Participated in professional development and training opportunities to enhance clinical skills.
- Conducted home visits to assess clients' home environment and provide support.
- Educated clients and families on mental health, wellness and recovery topics.
- Utilized evidence-based practices to provide effective interventions for clients.
Professional Banker
Mid Missouri Bank
02.2022 - 03.2022
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
- Educated customers on online banking and mobile banking applications.
- Handled various accounting transactions.
- Executed wire transfers, stop payments and account transfers.
- Established rapport with new clients to increase satisfaction and loyalty.
- Referred customers to other banking departments for specialized services.
- Monitored and verified suspicious activity on customer accounts.
- Cross-sold credit cards, loans and other bank products.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Calculated fees due, interest and change for customer transactions.
Children's Service Worker
Children's Division
06.2018 - 02.2022
- Conducted case management and individual and family needs assessments to identify self-sufficiency barriers.
- Referred parents to proper community resources to obtain help with utility bills, employment and financial aid.
- Assisted with child placement and post-placement services by coordinating arrangements between placement agency and foster home.
- Collaborated with law enforcement agencies to determine plans of action such as removal of children and placement with appropriate alternative caretaker.
- Investigated complaints of child abuse and neglect to evaluate need for protective services.
- Completed and maintained individualized family needs assessments by developing action plans based on family objectives, strengths and resources.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Provided [Type] supportive services for foster care children with emotional, social and behavioral health needs.
- Intervened in crisis situations by removing child from home and arranging placement in foster homes, group homes or treatment facilities.
- Utilized [Software] to maintain case records, program data and other statistical records.
Teacher
Warsaw North Elementary
08.2017 - 05.2018
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Graded and evaluated student assignments, papers, and course work.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Planned and implemented integrated lessons to meet national standards.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
Education
MA - Special Education Mild/Moderate Cross Categorical
Crowder College
5.2016
BS - Elementary Education
Grand Canyon University
2010
Associate of Arts - Secondary Education
Crowder College
Neosho, MO12.2003
Associate of Arts - General Studies
Crowder College
Neosho, MO05.2003
High School Diploma -
Northeast Vernon Co. R-I High School
Walker, MO12.1998
Skills
- Family Reunification
- Compassionate Care
- Confidential Case Documentation
- Prepare Reports
- Child Safety
- Maintain Case Files
- Case History Compilation
- Home Inspections
- Abuse and Neglect Reporting
- Protective Services
- Permanent Placement
Additional Information
- Awards, Clubs, Honors, Volunteer Work & Organizations: , Tutoring Sedalia Middle School 2015-2016 Scholastic Book Fairs: ECS Chairperson 2010-2014 Book It ECS Chairperson 2010-2014 Student Treasures Classroom Books School Coordinator 2010-2012 PTA Treasurer Osceola Public School 2009-2010 Girls on the Run Coach 2008-2010 Children's Bible Studies Vista Baptist Church 2008-2010 ETS Praxis Series Recognition of Excellence Award 2009 Kalpa Delta Pi Alumni GCU Honors 2009-Current CAAP ACT Award Crowder College Exit Exam 2003
Timeline
Children's Services Worker
Henry County Children's Division
10.2022 - Current
Professional Banker
Mid Missouri Bank
02.2022 - 03.2022
Children's Service Worker
Children's Division
06.2018 - 02.2022
Teacher
Warsaw North Elementary
08.2017 - 05.2018
MA - Special Education Mild/Moderate Cross Categorical
Crowder College
BS - Elementary Education
Grand Canyon University
Associate of Arts - Secondary Education
Crowder College
Associate of Arts - General Studies
Crowder College
High School Diploma -
Northeast Vernon Co. R-I High School
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