Tech-savvy problem solver with a passion for troubleshooting software and hardware issues. Seeking an entry-level IT support role to provide reliable technical assistance and enhance system administration skills."
Overview
12
12
years of professional experience
Work History
Warehouse specialist
DB Schenk
Houston
03.2022 - Current
Audited outgoing orders for accuracy in picking, packing, and labeling.
Utilized advanced Excel functions for data analysis.
Managed shipping logistics using UPS WorldShip and FedEx Ship Manager.
Resolved data inconsistencies and generated IT tickets as needed.
Part of the safety committee; certified in CPR, AED, & First Aid.
Investigated inventory discrepancies using root cause analysis.
Generated shipping labels, invoices, and other documents accurately.
Coordinated with outbound associates for timely order processing.
Maintained and organized WMS system and 360 for efficient operations.
Collaborated with IT to troubleshoot warehouse management systems.
Auditor
Warehouse Services, Inc.
Houston
08.2017 - 02.2023
Conducted inspections to ensure compliance with quality standards.
Developed and implemented audit procedures for internal controls.
Implemented measures to minimize product damage during transit.
Ensured compliance with regulations for international shipments and customs documentation.
Forklift Operator / Receiving Clerk
Goodman Manufacturing
Houston
05.2013 - 06.2017
Operated lift trucks and hand trucks to move materials to proper departments.
Managed inventory control, including ordering and shipping, and verified counts recorded by the cycle count team.
Updated records in the database, verified purchase orders, tagged, and delivered to consignee, noting any shortages or overages.
Used computerized systems to verify and pull inventory, including MAPICS and SAP.
Operated heavy machinery and forklifts to load and unload freight trucks.
Reviewed bills from incoming trucks, sorted and scanned stock to sustain workflows.
Collaborated with QA and Purchasing departments.
Tagged and labeled all products, staged them in designated areas.
Knowledgeable in Microsoft applications and UPS/FedEx systems.