Melsetta Dease
Columbia,SC
Overview
27
27
years of professional experience
Work History
Retail Associate
Cracker Barrel
Columbia, SC
11.2019 - Current
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Operated cash register to process payments from customers.
- Resolved customer complaints in a professional manner.
- Performed price checks on items requested by customers.
- Handled returns and exchanges according to company policy.
- Provided ongoing training for new staff members.
Team Lead
Walmart
Columbia, SC
06.1996 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Monitored team performance against targets, taking corrective action where necessary.
- Identified opportunities for process improvements, implementing changes when required.
Education
Certificate - Massage Therapy
Horry-Georgetown Technical College
Conway, SC05.2009
Timeline
Retail Associate
Cracker Barrel
11.2019 - Current
Team Lead
Walmart
06.1996 - Current
Certificate - Massage Therapy
Horry-Georgetown Technical College