• Fostered a culture of quality within the department, ensuring compliance with regulatory agency requirements and cGMP standards.
• Coordinated and monitored daily departmental operations based on projected client demands, optimizing resource allocation and task completion.
• Reduced scheduling inefficiencies by streamlining departmental scheduling processes and independently managing meeting coordination. Implemented new schedule process.
• Managed department CAPA and change control processes, driving continuous improvement in operational efficiency.
• Collaborated in cross-functional and departmental meetings to align objectives and enhance communication across teams.
• Maintained audit readiness by ensuring staff training, comprehensive documentation review, and laboratory cleanliness.
• Interfaced clients to address sampling, reporting, and issue resolution effectively.
• Supervised direct and indirect reports, assigned tasks, and conducted performance appraisals.
• Supported leadership by overseeing timely completion of daily activities across both first and second shifts during change of leadership.
• Improved lot release by ensuring the accuracy and integrity of environmental monitoring (EM) data.
• Conducted internal audits to identify gaps, ensure compliance, and drive process improvements.
• Authored and implemented procedural updates to maintain compliance with evolving regulatory requirements.
• Assisted in interviewing, onboarding, and cross-training employees across all departmental functions, enhancing team versatility and performance.
• Facilitated the coordination and planning of company-wide events and team bonding activities, enhancing internal collaboration and morale.