Melton J. Jackson
Yonkers,New York
Summary
Professional with high standards, prepared for leadership in residential management. Skilled in team collaboration, office management, program planning, project management,conflict resolution and effective communication. Demonstrated strong supervisory skills in managing and supervising staff. Proven ability to adapt to changing needs while ensuring consistent results. Strong organizational skills, decision-making abilities, and focus on client satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Assistant Residential Director
St. Christopher's Inc.
09.2023 - 12.2024
- Selected and supervise subordinate residential program staff
- Evaluate performance to ensure the attainment of program goals, objectives and compliance with quality standards
- Meet with Clinical Supervisors and treatment team to develop, revise and implement appropriate treatment plans for all youth and families
- Conduct periodic staff meetings with subordinate managers and staff to review results, identify issues and concerns that require action and communicate program goals and objectives
- Review and approve timecards and payroll notices, monitor overtime
- Participate in agency committees (Quality Improvement, Risk Management) Attend Administrative team, Management team and general staff meetings and Professional development training
Manager of Childcare Supervisors (Administrator on Duty)
St. Christopher's Inc.
08.2019 - 09.2023
- Responsible for the supervision of the Childcare supervisor office and for the overall safety, security and effective operation of the campus
- Selected, trained, supervised and evaluated the performance of the CCS office staff
- Ensured maintenance of duty logs and other required documentation
- Prepared schedules and assignments to meet short- and long-term business demands
- Ensured that appropriate reports are completed by all involved staff members for any incidents that occurred during the assigned shift
- Reviewed and evaluated facility fire drills results to determine the need for enhanced preventive measures, training and equipment
PSB Manager II
The Children's Village
06.2003 - 11.2018
- Responsible for the oversight and management of sex offender treatment program
- Providing staff members with ongoing professional development and PSB centered based trainings
- Interviewed, supervised and evaluated 15 staff members
- Coordination of PSB programs and direct therapeutic interventions including supervision of PSB specialists and Assistant PSB Supervisor
Education
Candidate For Bachelors - Psychology
Ashford University
Berkeley, CA01.2010
Diploma -
New Rochelle High School
New Rochelle, NY01.1987
Skills
- Crisis intervention
- Program development
- Report writing
- Time management
- Organizational skills
- Conflict resolution
- Interpersonal skills
- Decision making
- Training and development
- Team Building
- Budget Management
- Teamwork
- Multitasking
- Medication dispensing
Certification
- Mental Health First Responder-Bronx Community College-CUNY- April 14, 2025-April 14, 2027
Mental Health First Responder Certification
Identifying risk factors and warning signs of mental health issues. Understanding different mental health conditions and providing initial support.
Timeline
Assistant Residential Director
St. Christopher's Inc.
09.2023 - 12.2024
Manager of Childcare Supervisors (Administrator on Duty)
St. Christopher's Inc.
08.2019 - 09.2023
PSB Manager II
The Children's Village
06.2003 - 11.2018
Diploma -
New Rochelle High School
Candidate For Bachelors - Psychology
Ashford University
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