Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melton Prelow

Dallas,TX

Summary

Driven Operation Associate with a proven track record at PNC Bank, adept in maintaining data integrity and ensuring regulatory compliance. Excelled in customer service and verbal communication, enhancing customer loyalty at Home Depot and Lowes. Demonstrated expertise in deadline management and interpersonal skills, significantly contributing to operational efficiency and customer satisfaction. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

17
17
years of professional experience

Work History

Operation Associate

PNC Bank
10.2017 - Current
  • Key and imbalance medical data for hospitals from office and home
  • Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.

Cashier

Home Depot
10.2021 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Lowes Home Improvment
03.2007 - 10.2017
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Education

Bachelor of Arts - Management

University of North Texas At Dallas
Dallas, TX
05.2024

Certificate - Real Estate

Cedar Valley College
Lancaster, TX
12.2020

Associate of Applied Science - Business Management

Eastfield College
Mesquite, TX
05.2020

Certificate - Accounting

Cedar Valley College
Lancaster, TX
12.2013

Associate of Applied Science - Business Administration

Eastfield College
Mesquite, TX
12.2011

Skills

  • Customer Service
  • Verbal and written communication
  • Deadline Management
  • Interpersonal and written communication
  • Human resources

Timeline

Cashier

Home Depot
10.2021 - 06.2022

Operation Associate

PNC Bank
10.2017 - Current

Cashier

Lowes Home Improvment
03.2007 - 10.2017

Bachelor of Arts - Management

University of North Texas At Dallas

Certificate - Real Estate

Cedar Valley College

Associate of Applied Science - Business Management

Eastfield College

Certificate - Accounting

Cedar Valley College

Associate of Applied Science - Business Administration

Eastfield College
Melton Prelow