Melva Elkins
Katy,TX
Summary
Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and discernment. Experience delivering customer service and administrative excellence, including clerical support and public interaction.
Overview
25
25
years of professional experience
Work History
Receptionist
Cy-Fair ISD
08.2018 - Current
- Greeted incoming visitors and guests professionally and provided friendly, knowledgeable assistance.
- Used Raptor and HAC software to screen visitors entering campus.
- Answered or redirected 75-100 incoming emails per day.
- Maintained confidentiality of information regarding students.
- Tracked important information in Raptor and Excel spreadsheets and ran reports or generated graphs using data.
Assistant Department Manager
HEB Grocery Store
11.2013 - 07.2018
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales needs.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Plan, organize, and present at outside events to potential customers.
- HEB S.O.R.M. (School of Retail Management) Graduate
Financial Accountant
SGC Energia, Inc
09.2010 - 08.2011
- Investigated daily variances and corrected errors to resolve discrepancies.
- Input financial data and produced reports using QuickBooks and Excel.
- Responsible for full cycle accounts receivable and accounts payable functions.
- Contacted customers and vendors to immediately find resolutions for escalated issues.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
Accounts Specialist
Paymetric, Inc
06.2007 - 10.2009
- Prepared monthly reports of accounts receivable and accounts payable for management review.
- Input financial data and produced reports using QuickBooks, Intacct, and Excel.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database for 30+ employees.
- Provided customer service to employees regarding payroll inquiries and issues.
Accounting Clerk
Godwin-SBO
05.1998 - 03.2007
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed weekly accounts payable and bi-weekly payroll for 100+ employees.
- Ordered office inventory.
- Ensured proper insurance enrollment for employees.
Education
Associate of Arts - Business
Lone Star College
Cypress, TX05.2021
Certificate - Accounting II
Lone Star College System
Cypress, TX05.2021
Associate of Science - Culinary Arts
Culinary Institute LeNotre
Houston, TX07.2013
Skills
- Microsoft Office/Outlook
- QuickBooks
- Customer and Client Relations
- Accounting Techniques
- Office Administration
- Data Entry and 10-Key
- Word Processing
- Document Control
- Organization Skills
- Confidentiality
Timeline
Receptionist
Cy-Fair ISD
08.2018 - Current
Assistant Department Manager
HEB Grocery Store
11.2013 - 07.2018
Financial Accountant
SGC Energia, Inc
09.2010 - 08.2011
Accounts Specialist
Paymetric, Inc
06.2007 - 10.2009
Accounting Clerk
Godwin-SBO
05.1998 - 03.2007
Associate of Arts - Business
Lone Star College
Certificate - Accounting II
Lone Star College System
Associate of Science - Culinary Arts
Culinary Institute LeNotre
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