Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melva Ibarra

Glen Rose,TX

Summary

Quality-focused Data Entry Clerk experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others.

Overview

Work History

LOAN OFFICER

Certainty Home Lending
2024 - Current
  • Accurately entered and maintained customer financial data, ensuring a 99% error-free record
  • Managed a high-volume data entry workload, consistently processing over 100 loan applications daily
  • Demonstrated proficiency in data entry software, including Microsoft Excel, to track and update client information
  • Maintained organized and up-to-date loan files by efficiently inputting and updating client data
  • Streamlined data entry processes, reducing input time by 20% and improving overall efficiency
  • Conducted thorough data verification to identify discrepancies and rectify inaccuracies in loan documents
  • Assisted in creating and maintaining a comprehensive client database, enhancing customer relationship management
  • Collaborated with the underwriting team to ensure seamless data flow and quick decision-making on loan applications
  • Trained new staff members in efficient data entry procedures, improving team productivity
  • Utilized strong attention to detail to ensure compliance with all regulatory requirements in data handling.
  • Maintain high level of confidentiality
  • Make well informed decisions

LOAN OFFICER ASSISTANT

Mako Processing
2023 - 2024
  • Accurately entered and maintained customer financial data, ensuring a 99% error-free record
  • Managed a high-volume data entry workload, consistently processing over 100 loan applications daily
  • Demonstrated proficiency in data entry software, including Microsoft Excel, to track and update client information
  • Maintained organized and up-to-date loan files by efficiently inputting and updating client data
  • Streamlined data entry processes, reducing input time by 20% and improving overall efficiency
  • Conducted thorough data verification to identify discrepancies and rectify inaccuracies in loan documents
  • Assisted in creating and maintaining a comprehensive client database, enhancing customer relationship management
  • Collaborated with the underwriting team to ensure seamless data flow and quick decision-making on loan applications
  • Utilized strong attention to detail to ensure compliance with all regulatory requirements in data handling.

BILINGUAL LOAN ASSISTANT

Service First Mortgage
2021 - 2023
  • Accurately entered and maintained customer financial data, ensuring a 99% error-free record
  • Managed a high-volume data entry workload, consistently processing over 100 loan applications daily
  • Demonstrated proficiency in data entry software, including Microsoft Excel, to track and update client information
  • Maintained organized and up-to-date loan files by efficiently inputting and updating client data
  • Streamlined data entry processes, reducing input time by 20% and improving overall efficiency
  • Conducted thorough data verification to identify discrepancies and rectify inaccuracies in loan documents
  • Assisted in creating and maintaining a comprehensive client database, enhancing customer relationship management
  • Collaborated with the underwriting team to ensure seamless data flow and quick decision-making on loan applications
  • Trained new staff members in efficient data entry procedures, improving team productivity
  • Utilized strong attention to detail to ensure compliance with all regulatory requirements in data handling.

ADMINISTRATIVE ASSISTANT

Guild Mortgage
2021 - 2023
  • Accurately entered and maintained customer financial data, ensuring a 99% error-free record
  • Managed a high-volume data entry workload, consistently processing over 100 loan applications daily
  • Demonstrated proficiency in data entry software, including Microsoft Excel, to track and update client information
  • Maintained organized and up-to-date loan files by efficiently inputting and updating client data
  • Streamlined data entry processes, reducing input time by 20% and improving overall efficiency
  • Conducted thorough data verification to identify discrepancies and rectify inaccuracies in loan documents
  • Assisted in creating and maintaining a comprehensive client database, enhancing customer relationship management
  • Collaborated with the underwriting team to ensure seamless data flow and quick decision-making on loan applications
  • Trained new staff members in efficient data entry procedures, improving team productivity
  • Utilized strong attention to detail to ensure compliance with all regulatory requirements in data handling.

LOAN OFFICER

Cendera Funding/ Service First Mortgage
2015 - 2021
  • Completed accurate and efficient data entry and database updates to support business operations
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
  • Identified, corrected and reported data entry errors
  • Managed and inspired team members to perform to full potential, driving branch profitability
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products
  • Increased efficiency and drove branch revenue by optimizing daily operations.

BRANCH MANAGER

OneMain Financial (CitiFinancial)
2008 - 2015
  • Completed accurate and efficient data entry and database updates to support business operations
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
  • Identified, corrected and reported data entry errors
  • Managed and inspired team members to perform to full potential, driving branch profitability
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products
  • Increased efficiency and drove branch revenue by optimizing daily operations.

Education

Data Auditing -

Central Commercial College

Bilingual Administrative Assistant -

ESS College of Business

Skills

  • Data Reporting
  • Error Verification
  • Log Book Updates
  • Data Input
  • Data Transcription
  • Data Review
  • Microsoft Office Suite
  • Microsoft Office
  • Service Oriented
  • Self-Starter
  • Data Compilation
  • Service-Oriented
  • Credit Verification
  • Customer Communication
  • Decision Making
  • Employment Verification
  • Problem Solving
  • Verbal and Written Communication
  • Loan Records Filing and Maintenance
  • Customer Service
  • High Customer Data Confidentiality
  • Customer Retention Strategies
  • Creative Problem Solving
  • Building Customer Trust and Loyalty
  • Issue and Complaint Resolution
  • Bilingual

Timeline

LOAN OFFICER

Certainty Home Lending
2024 - Current

LOAN OFFICER ASSISTANT

Mako Processing
2023 - 2024

BILINGUAL LOAN ASSISTANT

Service First Mortgage
2021 - 2023

ADMINISTRATIVE ASSISTANT

Guild Mortgage
2021 - 2023

LOAN OFFICER

Cendera Funding/ Service First Mortgage
2015 - 2021

BRANCH MANAGER

OneMain Financial (CitiFinancial)
2008 - 2015

Data Auditing -

Central Commercial College

Bilingual Administrative Assistant -

ESS College of Business

Similar Profiles

  • Julie Gross

    Julie GrossJulie Gross

    SVP, Chief Training Officer - Culture Keeper at Certainty Home Lending, a DBA of Guaranteed Rate, Formerly Certainty Home Loans, Formerly Starkey Mortgage, Formerly WR Starkey MortgageSVP, Chief Training Officer - Culture Keeper at Certainty Home Lending, a DBA of Guaranteed Rate, Formerly Certainty Home Loans, Formerly Starkey Mortgage, Formerly WR Starkey Mortgage

    View Profile
  • Paul B. Fisher

    Paul B. FisherPaul B. Fisher

    Mortgage Loan Originator at Certainty Home LendingMortgage Loan Originator at Certainty Home Lending

    View Profile
  • Sam Cruz

    Sam CruzSam Cruz

    Vice President, Area Manager at Certainty Home LoansVice President, Area Manager at Certainty Home Loans

    View Profile
Melva Ibarra