Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Melva McElroy

Houston,TX

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

15
15
years of professional experience

Work History

Human Resource Technology Specialist

CenterPoint Energy
06.2013 - 12.2021
  • Mentored junior team members in best practices for technology use, fostering a culture of continuous learning and improvement.
  • Improved customer satisfaction by providing timely and effective technology support.
  • Played an instrumental role in streamlining communication channels between different departments through efficient utilization of collaboration tools.
  • Provided exceptional customer service by troubleshooting technical issues promptly and accurately resolving problems.
  • Optimized system performance through routine maintenance tasks and proactive issue resolution.
  • Designed and implemented new software solutions, resulting in increased efficiency for the organization.
  • Used [Software] on regular basis and developed advanced proficiency.
  • Collected and analyzed statistics on program data and usage using Excel.

Recruiting Coordinator

CenterPoint Energy
02.2007 - 06.2013
  • Coordinated candidate interviews with hiring managers, ensuring a smooth and efficient interview process for all parties involved.
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated incoming job requisitions and applications.
  • Improved candidate experience by providing timely updates throughout the recruitment process, resulting in positive feedback from applicants.
  • Coordinated and attended job fairs to expand company presence and attract qualified candidates for open positions.
  • Conducted thorough reference checks on prospective employees to verify qualifications and mitigate potential risks.
  • Scheduled and conducted [Number] interviews each week.
  • Maintained accurate records of all recruitment activities, ensuring compliance with company policies and legal requirements.
  • Reached out to qualified referral candidates to obtain applications.
  • Streamlined the recruitment process by implementing an Applicant Tracking System, improving efficiency and reducing timetohire.
  • Collaborated with HR team to update job descriptions, reflecting current needs and industry standards.
  • Streamlined onboarding process for new hires, ensuring seamless transition into their roles.
  • Assisted with writing job postings and job descriptions for boards.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.

Education

BBA - Business Management

University of Houston-Downtown
Houston, TX
12.2011

Skills

  • Data analytics proficiency
  • Business intelligence tools (Oracle Business Intelligence)
  • Applicant Tracking Systems: Oracle HCM and Taleo
  • Technical Support Experience
  • ERP System Knowledge: SAP
  • Problem-Solving
  • Analytical Thinking

Websites

Languages

Spanish
Professional Working
Korean
Elementary

Timeline

Human Resource Technology Specialist

CenterPoint Energy
06.2013 - 12.2021

Recruiting Coordinator

CenterPoint Energy
02.2007 - 06.2013

BBA - Business Management

University of Houston-Downtown

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Melva McElroy