Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Melvena Monfort

Snellville,GA

Summary

Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on sales and strategic initiatives as a Skilled Executive with 10 years of business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

VP, Small Business Cards

Capital One
08.2018 - Current
  • Established a successful partnership with key industry players, resulting in increased market share for the organization.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
  • Developed effective business strategies to capitalize on emerging market trends.
  • Increased sales by $30M through aggressive sales program overhaul, market campaigns and new product launches.
  • Increased company growth through collaboration with sales and marketing departments.
  • Represented organization at industry conferences and events.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Business Development Officer

JP Morgan Chase Bank NA
01.2017 - 08.2018
  • Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
  • Strengthened relationships with key clients by providing exceptional support and maintaining regular communication with 30 calls, emails & Face to Face appointments with customers/prospects.
  • Developed new sales strategies to target untapped markets, resulting in increased revenue generation.
  • Collaborated with cross-functional teams for the successful execution of business development initiatives.
  • Optimized sales processes for greater efficiency, reducing the time required to close deals.
  • Negotiated contracts with vendors and clients, ensuring favorable terms for the company''s success.
  • Facilitated robust networking within industry events, establishing beneficial connections for future collaborations.
  • Consistently exceeded quotas through penetration of new accounts.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Senior Business Consultant

Wells Fargo, NA
12.2014 - 07.2016
  • Improved client satisfaction by analyzing business processes and implementing customized solutions.
  • Streamlined operational efficiency through the development of strategic plans and identification of opportunities for growth.
  • Identified potential acquisition targets, conducting due diligence and negotiating deals to drive expansion efforts.
  • Strengthened client relationships through effective communication, understanding their needs, and delivering tailored solutions.
  • Conducted market research to identify emerging trends, providing valuable insights for clients seeking a competitive edge in their industry.
  • Evaluated vendor proposals, negotiated contracts, and managed outsourcing partnerships to maximize value creation for clients.
  • Mentored junior consultants by providing guidance on best practices in consulting methodologies, aiding professional growth, and career development.

Senior Branch Manager

Wells Fargo
02.2010 - 11.2014
  • Increased branch profitability by implementing cost-saving measures and optimizing resource allocation.
  • Enhanced customer satisfaction rates by streamlining processes and improving staff training programs.
  • Developed and executed strategic growth plans for expanding the branch''s market share and client base.
  • Managed daily operations while maintaining a high level of efficiency, productivity, and customer service.
  • Built strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Led a diverse team to achieve sales targets through proactive coaching, mentoring, and performance management.
  • Implemented innovative marketing strategies that contributed to branch revenue growth and higher customer retention rates.
  • Optimized branch operations by regularly analyzing financial reports and identifying areas for improvement.
  • Collaborated with senior management to develop branch-specific goals aligned with company objectives.
  • Ensured regulatory compliance by keeping abreast of industry developments, updating policies as necessary, and conducting regular audits.
  • Boosted employee morale through effective communication, recognition initiatives, and opportunities for career development.
  • Resolved various issues impacting sales management and business operations.
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Complied with regulatory guidelines and requirements.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.

Education

Some College (No Degree) - Criminal Justice

Georgia State University
Atlanta, GA

Skills

  • Expense Reporting
  • Business Planning
  • Performance Management
  • Leadership Development
  • Sales Strategy
  • Organizational Skills
  • Critical Thinking
  • Training and Mentoring
  • Results-Driven
  • Coaching and Mentoring
  • Strategic Planning
  • Partnerships and Affiliations
  • Team Leadership
  • Decision-Making
  • Event Networking
  • Client Relationship Building

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with a team of Product Specialists in the development of the Venture X Business Card.
  • Achieved 174% to goal by completing new product sales pilots with accuracy and efficiency.

Affiliations

  • Greater Atlanta Home Builders Association
  • Condition Air & Association of Ga
  • Chamber of Commerce (Gwinett, Forsyth, Cobb)

Certification

  • Sales Leadership, Capital One - 6 weeks

Timeline

VP, Small Business Cards

Capital One
08.2018 - Current

Business Development Officer

JP Morgan Chase Bank NA
01.2017 - 08.2018

Senior Business Consultant

Wells Fargo, NA
12.2014 - 07.2016

Senior Branch Manager

Wells Fargo
02.2010 - 11.2014

Some College (No Degree) - Criminal Justice

Georgia State University

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Melvena Monfort