Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Linden Smith

Houston,TX

Summary

Business professional with over eight years of experience working in an institution of higher learning environment. I am seeking an opportunity to utilize my skills to the fullest. Able to work with diverse groups of people from all socio-economic backgrounds.

Ability to adjust communication style to effectively collaborate with colleagues of all levels of professional expertise within an organization.

I am an enthusiastic listener and have a keen eye for detail.

Overview

13
13
years of professional experience

Work History

Unit Administrative Assistant

Houston Methodist Hospital
02.2018 - 02.2021
  • Created nurse's patient assignment sheets.
  • Answered and routed calls to appropriate areas, while providing information for first call resolutions.
  • Admitted and discharged patients to units.
  • Programmed electronic devices to maintain communication with medical team.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Used Epic Software to take and record vital signs.
  • Followed all protocols and safety measures when presented with a code.

Scheduler

Bellaire Doctors
06.2017 - 11.2017
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Verified insurance, copays, and deductibles.
  • Processed electronic and cash payments.

Nurse Assistant / Medication Aide

Senior Allegiance
11.2015 - 02.2017
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Administered medications as prescribed.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
  • Assisted patients with activities of daily living, promoting independence and dignity.

Care Provider

Destiny Health Care
10.2011 - 09.2013
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Reduced patient anxiety and stress through effective communication and active listening skills.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Senior Administrative Clerk

University of Texas MDACC
03.2008 - 06.2011
  • Supported company expansion initiatives by serving as a liaison between departments during mergers and acquisitions, ensuring seamless integration of personnel and processes.
  • Created and ran web hire, position control, and budget reports.
  • Implemented new institutional policies and procedures that allowed administration to efficiently access and maintain nursing credentials and licensure.
  • Ensured accurate record-keeping with diligent data entry into various company databases, spreadsheets, and software programs.
  • Performed bi-weekly payroll duties.

Education

No Degree - Associate Degree Nursing

Lone Star College
Houston, TX
05-2026

Skills

  • MS Office, Outlook, Epic/EMR, Kronos, PeopleSoft
  • Processes bi-weekly payroll
  • Created electronic file system to efficiently maintain confidential credentials and documents
  • Ran web hire, position control, and budget reports
  • Implemented institutional policies and procedures that supported the credentialing process
  • Submitted requisitions for merit increases, transfers, medical leave, retirement, and on boarding

Languages

French
Limited Working

Timeline

Unit Administrative Assistant

Houston Methodist Hospital
02.2018 - 02.2021

Scheduler

Bellaire Doctors
06.2017 - 11.2017

Nurse Assistant / Medication Aide

Senior Allegiance
11.2015 - 02.2017

Care Provider

Destiny Health Care
10.2011 - 09.2013

Senior Administrative Clerk

University of Texas MDACC
03.2008 - 06.2011

No Degree - Associate Degree Nursing

Lone Star College
Linden Smith