Summary
Overview
Work History
Education
Skills
Timeline
Generic
Melvin Bowens

Melvin Bowens

Sale leader
Summerville,SC

Summary

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.

Efficient Materials Handler with significant experience in managing and tracking inventory, packing orders, and maintaining warehouse organization. Key strengths include strong problem-solving skills, adaptability to different environments, and ability to work effectively both independently or as part of team. Previous roles have resulted in streamlined operations, improved organizational efficiency and ensuring accurate order fulfillment.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

11
11
years of professional experience

Work History

Operation Expert

Express Factory Outlet Store
06.2022 - Current
  • Assisted in the development of operational policies and procedures to ensure compliance with regulatory requirements.
  • Monitored customer service performance metrics, identifying areas of improvement and implementing corrective action plans.
  • Trained new employees on established operational procedures and protocols.
  • Managed customer service operations, resolving issues promptly to maintain high satisfaction levels.
  • Managed inventory control systems, ensuring accuracy and optimizing stock levels.
  • Managed day-to-day operations, streamlining processes to enhance efficiency and reduce costs.

Sale Leader

Express Factory Outlet Store
04.2022 - Current
  • Identified areas of improvement in current processes and procedures, making recommendations for change as required.
  • Analyzed market trends and identified potential opportunities for business growth.
  • Collaborated closely with marketing teams to develop promotional materials that drove product interest among target audiences.
  • Analyzed customer data to identify buying patterns and uncover new opportunities for growth.
  • Managed all aspects of order fulfillment, including invoicing, shipping, returns processing.
  • Conducted training sessions for new sales staff members to ensure they had the necessary skills to succeed in their roles.
  • Developed strategies to increase sales volume and improve customer satisfaction levels.

Cleaner

Two women professonal cleaning
Goosecreek
10.2017 - Current
  • Mixed, used and properly stored hazardous chemical cleaners to minimize risk of injury or illness.
  • Employed knowledge and skills to complete all cleaning tasks in timely fashion.
  • Dusted all furniture and fixtures thoroughly and carefully.
  • Cleaned, vacuumed and dusted all areas of the building to maintain organized, professional appearance for employees and clients.
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
  • Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests
  • Scrubbed walls to remove scuff marks or stains.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.

Sales Associate

Express Factory Outlet Store
Charleston
04.2022 - 07.2022
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Upsold additional items based on customer interests and needs.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed credit card transactions quickly and securely.
  • Processed transactions using a point-of-sale system.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Shipment Associate

Express Factory Outlet Store
09.2021 - 04.2022
  • Provided customer service support for inquiries, complaints, and returns.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Identified opportunities for process improvement and cost savings initiatives.
  • Helped customers locate items within the store using the inventory system.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.

Equipment Operator

Gildan Activewear Inc.
Mount pleasant
02.2017 - 10.2017
  • Maximized equipment and personnel protection by identifying and avoiding hazards such as utility lines.
  • Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
  • Operated 589 equipment safely and efficiently in team of multiple employees.
  • Operated 589 and Electric pallet jack equipment to complete safe and efficient work.
  • Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
  • Maintained and cleaned equipment after each job and inspected.

Material Handler

Gildan Activewear Inc.
Mount pleasant
03.2015 - 01.2017
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Cleaned warehouse areas to maintain safety and efficiency.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
  • Operated equipment while observing standard safety procedures.

Backroom Inventory Associate

Walmart
Summerville
09.2014 - 03.2015
  • Managed inventory storage in clean and organized fashion.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Stocked merchandise each shift, clearly labeling items, arranging according to size or color, and preparing attractive displays.
  • Greeted customers and directed to requested products.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.

Education

High school diploma -

Stratford High School
Goose Creek, SC
2014

Skills

  • Chemical cleaners
  • Safety-oriented
  • Written and oral communication
  • Equipment operation
  • Inventory management
  • Material handling
  • Time management
  • Task prioritization
  • Team communication
  • Attention to detail
  • Problem solving
  • Customer service
  • Organizational skills
  • Adaptability to change
  • Point of sale operation
  • Visual merchandising
  • Cash handling
  • Stock replenishment
  • Product knowledge

  • Reading comprehension skills
  • Reliable and punctual
  • Problem-solving skills
  • Listening skills
  • Inventory control
  • Product sales
  • Fitting room maintenance
  • Cash register operation
  • Order processing
  • Customer needs assessment
  • Verbal/written communication
  • Service oriented
  • Retail loss prevention
  • POS system operation
  • Multi-tasking strength
  • Stocking and receiving
  • Cash handling accuracy
  • Product promotions
  • Retail store operations
  • Inventory control procedures
  • Data entry
  • Stockroom management
  • Merchandise flow
  • Store maintenance
  • Cash handling and reconciliation
  • Willingness to learn
  • Quality control
  • Case management
  • Quantitative skills
  • Problem-solving
  • Multitasking
  • Cleaning techniques
  • Hazard identification
  • Verbal and written communication
  • Customer engagement
  • Transaction processing
  • Loss prevention
  • Order fulfillment
  • Flexible schedule
  • Shipment processing
  • Pallet jack operation
  • Heavy lifting
  • Warehouse organization
  • Packaging and labeling
  • Loading and unloading
  • Stock control
  • Material handling equipment
  • Order picking
  • Load verification
  • PPE policy adherence
  • Workplace cleanliness
  • Clean background check
  • Warehouse safety

Timeline

Operation Expert

Express Factory Outlet Store
06.2022 - Current

Sale Leader

Express Factory Outlet Store
04.2022 - Current

Sales Associate

Express Factory Outlet Store
04.2022 - 07.2022

Shipment Associate

Express Factory Outlet Store
09.2021 - 04.2022

Cleaner

Two women professonal cleaning
10.2017 - Current

Equipment Operator

Gildan Activewear Inc.
02.2017 - 10.2017

Material Handler

Gildan Activewear Inc.
03.2015 - 01.2017

Backroom Inventory Associate

Walmart
09.2014 - 03.2015

High school diploma -

Stratford High School

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