Melvin Burrows
Irmo,SC
Overview
4
4
years of professional experience
1
1
Certification
Work History
South Carolina Department of Correction
SCDC
Columbia, SC
04.2023 - Current
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Front Desk Receptionist
Planet Fitness
Columbia, SC
03.2021 - 03.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled sensitive information in a confidential manner.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Responded to customer inquiries via phone, email, and in person.
Pro-Logistics
Trane Technologies
Columbia , SC
08.2022 - 01.2023
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Maintained accurate inventory records using computerized tracking systems.
- Received and tracked incoming inventory shipments.
- Staged and sorted multiple types of products for loading.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Performed cycle counts to maintain accurate inventory records.
Education
High School Diploma -
Westwood Highschool
Blythewood, SC07-2021
Some College (No Degree) -
Midlands Technical College
West Columbia, SCSkills
- First Aid/CPR Certified
- On the RRT/Rapid Response Team
- Narcan certified
- Specialized Search Training
- Was officer of the Quarter the first quarter of year 2024
- Conflict management
- Restraint techniques
Accomplishments
Officer of the quarter at the begining of year 2024
Certification
- CPR
- First Aid
- NARCAN
Timeline
South Carolina Department of Correction
SCDC
04.2023 - Current
Pro-Logistics
Trane Technologies
08.2022 - 01.2023
Front Desk Receptionist
Planet Fitness
03.2021 - 03.2023
- CPR
- First Aid
- NARCAN
High School Diploma -
Westwood Highschool
Some College (No Degree) -
Midlands Technical College